Houdini - Reviews and experiences
Nov 2023-Feb 2026
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Reviews (22)
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Found it in Vancouver
Found it in Vancouver
Communicationquick replies, helpful staff, and returning a jacket from the UK was surprisingly smooth. Little quirks here and there, but overall I'm pleased.
Online jacket return
Online jacket return
CommunicationI bought a jacket online not too long ago, but it didn't fit me, eh. So, I returned it using a trackable shipping service. However, the package ended up coming back to me because it wasn't claimed. I tried reaching out to the customer service team by email and phone a few times, but I haven't heard back or had my issue resolved. The lack of communication and follow-up is really disappointing and doesn't show that the brand cares about making customers happy, you know?
About Houdini
Houdini is a Canadian company that specializes in providing high-quality clothing materials to their customers. The company was founded by Lotta Giornofelice, who started out as a climbing and off piste skiing instructor and guide in the late 80s and early 90s. Houdini prides itself on creating multifunctional performance mid layers using innovative materials like merino wool and Tencel. Customers can contact Houdini through phone at +46 (0)8-557 746 54 or via email at webshop@houdinisportswear.com. The company offers a wide range of products, including jackets, sweaters, pants, and base layers, as well as accessories like headwear and gloves. Houdini also provides repair services and garment care products to ensure the longevity of their products. If you have purchased clothing items from Houdini in the past, we encourage you to share your experience and feedback with the company to help them improve their products and services.
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Last update: February 26, 2026
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