Herschel - Reviews and experiences

If you decide to buy from that company, just a heads up that their return policy is super unfair. It's good to know that before you make a purchase because they're pretty strict about not taking stuff back. Gotta say, I'm really disappointed with how inflexible they are about returns.

I bought this little commuter backpack, but it didn't fit my laptop, eh. So, I tried to return it, but man, what a pain in the butt process! They don't take returns in-store, so I had to ship it back on my own dime. Even though I got proof that they got it, I never heard back from them. And when I bugged them about it, they said they were too swamped to give me my refund. Long story short, I never got my money back, eh.