HalloweenCostumes22 reviews
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Costume ordered on 31st October
I got my Halloween costume on the 31st of October and was so excited to wear it on Halloween night. But when it arrived on December 11th, I was really let down because it was way too late for Halloween and I missed out on all the fun. I tried to talk to customer service, but they weren't helpful at all. They said I didn't choose a delivery date, even though I had an email saying it would arrive on October 17th. They pretty much blamed me for their mistake and told me to contact DHL. And then they wouldn't give me a refund because I didn't have the item yet. Plus, can you believe they charge an 18% restocking fee for returns? I won't be ordering from them again. Their customer service was awful and they clearly don't know consumer rights.
Great quality costumes
I've been shopping at this company for a while now, and I gotta say, I've never been let down by the quality of their costumes. They pay attention to all the little details and use strong materials, so their costumes always go above and beyond what I expect. Plus, they have a huge variety that suits everyone, no matter how old you are or what you're into. And their customer service team is amazing - they always go the extra mile to make sure everything goes smoothly. I totally recommend this company for all your costume needs.
Plus size costume purchase
I was so happy with the variety of costumes available in plus sizes, it's hard to find options in the UK. The quality of the product was even better than I expected, and the customer service was top-notch. I definitely suggest checking out this company for awesome costumes and amazing customer service.
Halloween costumes
I've been shopping on this website for a while now and I've always been really impressed with the products I've gotten. The Halloween costumes I've bought have been top-notch and have held up well for multiple uses. They have a great selection for both adults and kids. The website is easy to use, so it's super easy to find what you're looking for. Overall, I've had a great experience with this company and will definitely keep coming back for my Halloween stuff.
Props and decor
The stuff and decorations at this store are just awesome, eh! They were really good quality and for sure made me the talk of the neighborhood. The little details on the items were so impressive and really added a lot to my Halloween setup. I totally suggest checking out their stuff for all your Halloween stuff, eh!
My recent purchase
I've been shopping at this online store for many years now, especially for Halloween stuff like costumes, accessories, and decorations. My latest costume came right on time and fit me just right - I like it a tad loose rather than tight. Sometimes I've had sizing problems before, but their return process is super easy and quick. They've got a great selection of plus size costumes too, which is awesome because it can be tough to find those. I throw a lot of costume parties and they always deliver with unique and high-quality items. Overall, my experiences with them have been really positive and I'll definitely keep coming back.
Awesome, fast delivery to Canada!
This website is awesome for costumes, eh! I got my costumes real fast, only took a week to get to Canada, eh! The costumes are super cool and good quality, eh. The customer service is amazing too, eh! They have an online chat and they're really quick to respond, eh. My one costume came with a shirt that was too small for my kid, but they were really nice about it, eh. They checked it out and offered to replace it or refund it, eh. I already ordered more costumes and can't wait for them to arrive, eh! 😄
Damaged order, unwearable
My experience with this company was terrible. I got my order and it was all messed up, couldn't even wear it. When I called customer service, they said I took too long to contact them and told me they wouldn't fix it or give me my money back. That's not right, it goes against the Consumer Law. They didn't seem to care at all. They said even if I had called earlier, I'd still have to pay to send back the messed-up stuff and also pay a restocking fee of 18%. It was a big waste of money and time, I wouldn't recommend buying from them.
Wide Variety of Costumes
I recently ordered some stuff from this website and I gotta say, they've got a ton of costumes available all year round which is pretty cool. The quality of the costumes was really good and I liked how they let me know when my size was back in stock. Only thing that kinda sucked was that the international shipping costs were a bit high, especially with all the free shipping deals out there now. But overall, I was happy with my order and would totally shop here again in the future.
Out of stock item, email notification, Amber H assistance, future costume shopping.
I just bought something from HalloweenCostumes and ran into a little issue - one of the things I wanted wasn't actually in stock. They let me know right away through email and gave me the choice to pick other available items or cancel the whole order. Big thanks to Amber H for going out of their way to help me out with this! Even with this little bump, I'll keep HalloweenCostumes in mind next time I need a costume.
Halloween costume purchase
Oh my goodness, this company is just awful! I bought a Halloween costume that was all messed up. I sent it back, and they said they'd give me my money back, but my bank hasn't seen anything. They're refusing to give me a refund at all. I'm going to have to take legal action against them.
Toddler Halloween costume
I just bought a toddler Halloween costume from this website and I gotta say, I was super happy with how everything went. The site was really easy to use, so I found what I wanted right away. And can you believe how fast the shipping was? I was impressed. The costume itself was really well made and my little one adored it. It was way comfier than other costumes I've gotten from other places, not heavy or anything. I'll definitely be coming back here again.
Wings & costume
I ordered some wings and a costume from this website. When my order arrived, the straps were snapped and there were holes in the costume and wings! I tried to contact the company but had to follow up after no response. They said they would give me a refund or send a new outfit, but then stopped responding. When they finally got back to me, they said they wouldn't do anything because they weren't informed about the problem. I showed them my emails and call logs as evidence, but they still said no. It's really disappointing, I'll buy from somewhere else next time.
Halloween costume
I was actually quite surprised by the customer service I got from this company, even though they're in the US. Being an international customer, I was a bit nervous about ordering, but I'm really happy I did. My first order got lost, but when I contacted them, they quickly sent a replacement. It arrived just in time for Halloween, and then the original package showed up the next day. I sent back the extra package without any issues. I have to say, I was pretty impressed with how they dealt with everything and made sure I got my order in time for the holiday.
Spooky Halloween Crow
I recently got this super cool crow prop for my Halloween set-up and I gotta say, it totally lived up to my expectations. The crow looks so realistic and it's just the right size to perch on top of my spooky tombstone in the graveyard. It really brought some extra creepiness to my Halloween display. I'm super pleased with my purchase and would totally recommend it to anyone wanting to spook up their decorations.
Costume Selection and Customer Service
The selection of costumes at this store is amazing and the prices are really good, making it a great spot to get everything you need for Halloween. But what I really love about this place is the incredible customer service. The staff are so helpful and friendly, they really go the extra mile to make sure everyone has a great shopping experience. It's rare to find such fantastic service these days in stores. I will definitely be coming back here again.
Awesome costumes with lots of options
I really love shopping here for my costumes! The selection is awesome and the customer service is super helpful. They're always there when I need them, and that means a lot to me. Also, they're open all year round, so I can get costumes for more than just Halloween. I even use them for Storybook Character Day at school, and they always come through. They are honestly the best!
Purim costumes
I've been a customer of this company for a few years now, and every time I've ordered, it's been a good experience. The costumes I've bought for my son for Purim have always been top-notch, cool designs, and made him really happy. But my last order had some bad stitches on one of the costumes. Despite that, the customer service team was fast to deal with it and gave me a refund as a goodwill gesture. I'm grateful for their quick help and effort to fix things. Now, I'm trying to upload pictures of my son in the costumes, but I can't seem to reset my password because the "forget password form" isn't coming through, not even in my spam folder.
Coraline costume
I just ordered a Coraline costume for my little girl from an online shop. But when the package showed up, it was actually a Beauty and the Beast costume inside. I was kinda bummed at first, but when I checked it out, turns out there was a really awesome mask in there too. Such a pleasant surprise!
Camel hump costumes for nativity program
I just got the cutest camel humps and headband for our church's nativity play next year. They are absolutely adorable! I couldn't believe how great the quality was - they totally exceeded my expectations. They really added a special something to our performance. Everyone kept asking me where I got them because they loved them so much. I can't wait to see how they look in action during the play!
About HalloweenCostumes
HalloweenCostumes is a company specialized in the retail of costumes for various occasions, primarily focusing on the Halloween season. It offers an extensive range of costumes for all ages, including a vast selection of themes from classic characters to the latest pop culture references. The company started as a small, family-run business and has grown into one of the largest online costume retailers in the world. HalloweenCostumes is known for its wide selection, quality of costumes, and commitment to customer service. It operates primarily online, shipping to customers globally, including Canada.
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Contact Information
2080 Lookout Drive
56003 North Mankato
United States
Categories HalloweenCostumes
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Last update: November 2024
Review with most votes
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