HairextensionBUY - Reviews and experiences

I had such a great time shopping for hair extensions on this website! The customer service was amazing, they really went out of their way to make sure I was happy. I made a mistake and ordered the same thing more than once, which could have been bad for my wallet. But then Lillian got in touch with me to check if it was on purpose. She quickly cancelled the extra orders and made sure I'd get my money back soon. I was really impressed by how they paid attention to all the little details and gave me such personalized service. I definitely think you should shop here for all your hair extension needs!

Oh my gosh, this store is absolutely terrible! I attempted to cancel my order and had to threaten them with the Better Business Bureau just to get them to follow their OWN policy. And their customer service is a nightmare. I sent them two emails, called them countless times, and only managed to reach someone through their ridiculous "live chat." And the extensions I eventually received after all that trouble? Terrible quality! They were shedding like crazy and definitely not worth the money. I've tried better brands like Luxy and Dirty Looks, and they were way superior!