Groupon

Groupon - Reviews and experiences

Average rating
5.6 /10
Based on 5 reviews
Mar 2026-Mar 2026
Star distribution
50
40
31x
24x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (5)

Installation mess and sketchy support

Service

profanity, threats, even claims he could find me. That freaked me out — I have malware protection, ran scans, nothing flagged, but later an email appeared in my drafts with details from my account and a veiled threat. Whether that came from the company or was coincidence, it still cost me hours of checking and worrying. What annoys me most is not getting a sincere fix or an apology, just credit and shrugged shoulders. If you need reliable software for day-to-day work, I'd test thoroughly and buy somewhere with better support. Buyer beware.

Membership mess but at least I’m back

Service

I have a working Sam’s Club membership now (which I’m genuinely glad about — makes the weekly runs easier and saves money overall), but I also have a wasted Groupon and a couple of hours of my life gone in emails. Bottom line — I’m happy the membership is sorted and our pantry is stocked, and that part turned out okay. I’m not happy with how Groupon handled the support side; they were rigid and didn’t really help, and that final “merchant said it was redeemed” line without evidence felt like a shrug. If you’re tempted by a Groupon to rejoin, be careful, and maybe plan to wait until you can confirm activation in-person before cancelling anything. I can’t recommend Groupon for this kind of deal, but Sam’s Club itself is doing what I need it to do now.

Quick wins, one frustrating support call

Service

the local florist still managed to accept one voucher after a polite phone call and delivered a decent arrangement the next day, which was unexpectedly helpful — so the delivery side can be good if the vendor is cooperative. Overall I still think Groupon brings value and exposes you to local businesses you wouldn’t have found otherwise, and the ordering flow and prices are usually fine. What I’d like to see is more flexibility from support in situations where life interferes — a simple exception or a little human understanding would go a long way. So: solid platform, decent deals, delivery depends on the vendor, and customer service could use more compassion.

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About Groupon

Groupon is an online marketplace that offers discounted vouchers and deals on local services, travel, and products. It connects merchants with consumers through time-limited promotions and prepaid coupons that can be redeemed with participating businesses. The platform is aimed at price-conscious shoppers looking for experiences such as restaurants, spas, attractions, and other activities, as well as businesses seeking customer acquisition through promotional offers. Groupon operates via its website and mobile app and is publicly listed.

Contact Information

🌐 www.groupon.com

Last update: March 28, 2026

Website (Partner link)

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