Groceries Apparel

Groceries Apparel - Reviews and experiences

Average rating
5.6 /10
Based on 16 reviews
Nov 2023-Apr 2024
Star distribution
50
40
36x
29x
11x

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (16)

Dye sensitivity leggings

Returns & Refunds

Hey everyone, listen to this. I want to share my experience with you all about this place I ordered from. So I work at a gym and have to wear leggings for work. I started getting these awful rashes on my legs and groin, turns out I'm allergic to the dye in synthetic fabrics. I found this store, ordered a bunch of stuff, but it took forever to arrive. But on the bright side, no more rashes, right? Wrong. The colors on these leggings started fading in random spots like crazy. I washed them by hand without using bleach, and this has never happened with any of my other clothes. I reached out to customer service for a replacement, and it was a total nightmare. They said I had to go through my friend who gifted them to me for the exchange, even after I explained her situation with cancer treatment. No sympathy, just kept repeating their policy over and over. I'm really disappointed with the whole experience, and I won't be shopping here again.

Clothing items

Returns & Refunds

I bought some clothes from this store not long ago and had a real bad time dealing with their customer service. They changed their return policy during a sale and didn't tell nobody, which just left everyone confused and irritated. When I tried to contact them about it, the return link was busted and it took them a whole week to get back to me. And to top it off, they couldn't even give me a good reason for why they switched up their policy like that. I felt like they tricked me and didn't even care about me as a customer.

Nightmare order, incorrect sizing, poor customer service

Returns & Refunds

I had a really bad experience with this company. The whole ordering process was a complete mess right from the beginning. I saw some awful reviews after I placed my order, so I tried to cancel it right away. But they didn't even pay attention to my emails and still shipped my order weeks later without asking me. When I finally got the package, I was so surprised to see that the clothes marked as size medium were all different sizes - some were huge while others were as small as an XXS. It was so frustrating. It took me forever to convince someone from the company to let me return the items, and even then, I never got my money back. I had to go through my credit card company to get a refund. This was definitely my worst experience as a customer. I would recommend staying far away from this company.

Mixed feelings, slow shipping, nightmare returns

Returns & Refunds

My experience at Groceries Apparel was kind of all over the place. I was happy with what I bought, but man, the shipping took forever. And let me tell you, trying to return something was a total nightmare. Dealing with their customer service was just brutal - left me feeling so annoyed and let down. Even though I've dropped a ton of cash there, I'm really thinking twice about sticking with them. I wouldn't suggest going with this brand after what I went through.

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About Groceries Apparel

Groceries Apparel is a clothing company known for its commitment to sustainable fashion. Based in California, the company focuses on creating high-quality, eco-friendly garments by using organic, recycled, and locally sourced materials. Groceries Apparel emphasizes transparency in its production process, from seed to skin, ensuring that every item is manufactured within ethical and environmentally conscious guidelines. Their range includes a variety of basics and essentials for men and women, designed to offer durability, comfort, and style while minimizing the environmental impact. Since its inception, Groceries Apparel has been dedicated to innovating sustainable practices within the fashion industry, promoting a more responsible approach to clothing production and consumption.

Contact Information

🌐 groceriesapparel.com

Categories Groceries Apparel

Last update: November 29, 2024

Website (Partner link)

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