GameFly - Reviews and experiences

it’s flaky, but not hopeless — I haven’t completely given up, even if I should have. I rent new releases to wind down after work and for weekend family game nights, and lately the service just doesn’t match that simple need. Orders that should be quick sit in the queue, newer titles get delayed while older ones get shipped instead, and tracking updates are often stale (so you’re guessing). Returns and replacements drag on, which messes up my plans more than once. On the plus side, when they actually send the right disc it works fine and the selection is still decent sometimes — so yeah, mixed feelings. I pared back how many games I keep active and use it only when I’m not in a rush; hope they sort inventory and shipping, otherwise I’ll drop it.

things slowed down right around billing cycles, like the delays had a calendar. Could be coincidence, could be sloppiness, but it felt off.