FUNNYFUZZY - Reviews and experiences

sorry, we’ll let the team know. After almost six weeks I was ready to rage, but then the boxes finally showed up. The stuff itself is fine — just what I wanted, decent fabric, stitching seems solid and the smell wasn’t gross, so I’m relieved. Still, the lack of shipping updates and that slow, vague customer service really soured the experience. If you need something quickly, don’t count on them. If you can wait and aren’t picky about communication, it’ll probably be okay. I’m glad it worked out this time, but next time I’ll shop elsewhere or at least follow up more aggressively.

I opened the box on day 61 and honestly laughed — not the good kind. I needed a proper chair after moving and my poor lower back, so I was hoping for relief. Instead it was four limp foam blobs in a flimsy cloth cover, no instructions, wouldn’t assemble right and felt like sitting on a grocery bag. They mentioned a 10% discount but it never showed up, and then wanted me to pay return postage. After a heap of emails I gave up and took the $82 hit.

maybe check shipping timelines or ask for tracking right away. I wanted it to be great. Maybe it still can be, but right now it’s patience and emails, not cuddles. Mildly hopeful it’s a hiccup, but not thrilled.

Not the smoothest buy, but in the end I got what I needed. Order took nearly three weeks and the sizes were off — I followed their guide and still the fit was way too big for my dog’s paw, so first impression was, well, annoyed. Their first reply took almost a week which felt slow compared to other sellers I've used, and they kept suggesting a partial refund while I wanted a return. After pushing a bit they agreed to a proper exchange and the replacement fits. Still cautious, but ultimately satisfied.

Wasn't expecting to be relieved, but I am. I ordered several items months ago and it sat "in transit" for weeks. I had to chase them, open a Shopify case and ask for a refund more than once before they actually shipped. When they did ship, the package arrived in under a week and the label even had the correct date, so that part worked fine. The free "gift" was a tiny squeaky thing, useless for my Great Danes. Customer support was slow and felt like copy-paste replies, sometimes awkward from Google Translate. I've had smoother runs with other sellers. I'm glad it finally arrived though, and the main item looks okay. Could be better.

they gave clear return steps and issued the full refund. Took longer than I'd like but the team made it right in the end. Happy I stuck with it.