Full Beauty - Reviews and experiences

So I received this strange letter from them asking for money for an order I never received. And then they made me fill out this weird form and mail it back. Seriously, what's up with that?! And on top of it all, they don't even offer free returns, only store credit. It's so frustrating!

I'm really sorry to hear about the tough time you had with returning your items. It's not right for a company to mess up returns and leave you guessing about when you'll get your money back. Customers deserve to feel respected and listened to, especially when things go wrong. It's frustrating when a company doesn't keep you in the loop about what's happening. Making excuses and not following through just makes things worse and shows a lack of responsibility. This kind of behavior is worrying and doesn't make the company look good. You should be able to count on your returns being taken care of properly and fairly.

I got a swim bottom that was damaged and I contacted customer service for help. After a few chats and showing them proof of the damage, they told me to send the item back and they would cover the return shipping costs. But even though I sent it back and showed them proof of shipment, they didn't want to refund my shipping charges for an international order. It took me three months of arguing just to get a credit for the returned item, which they only gave me as a discount for my next purchase - but only after I paid for the new order and waited for it to arrive. This kind of service is not cool and I won't be doing business with them again. Just a heads up if you're thinking of buying from this company.

My experience with this online retailer has been terrible. I tried to exchange some items for a different size, but there were a lot of delays and extra shipping charges. It took so long for them to process the exchange that my credit card expired. Instead of letting me update the date, they just cancelled the exchange. This goes against what we agreed on, and now they owe me the original shipping fees. I've been trying to get them to give back the money they basically took from me, but their customer service is not helping at all. It seems like this is a common thing with other brands connected to them, and it's really put me off. I recommend avoiding this company at all costs.

I bought this shirt in a few different colours, and they all shrunk a ton after just one wash! I couldn't even return them to get my money back. It's really unfair, now I have a bunch of tiny shirts that I can't even wear. I hope they change this refund policy because it's just not right. I don't know if I want to take the chance of buying more stuff if this is how they're gonna treat their customers. I even bought a size up thinking ahead, and it still didn't make a difference.

I bought two shirts from this store not long ago, eh. But, the bummer was that one of them didn't fit me, you know. When I went to return it, I was surprised to see that I had to pay for the shipping myself, which was a major letdown, eh. The cost of shipping was gonna be more than the shirt itself, which was pretty frustrating, eh. I tried to get help from customer service, but they weren't helpful or understanding at all, eh. It was just a really disappointing experience overall, eh.

My experience shopping online with Full Beauty was a complete nightmare. I had to jump through so many hoops just to return some things I bought. The customer service was awful, and nobody could give me the right return info. I had to complain to the Better Business Bureau just to finally get the correct shipping details. This whole ordeal has really turned me off, and I definitely won't be shopping there again.