Full Beauty

Full Beauty - Reviews and experiences

Average rating
5.6 /10
Based on 16 reviews
Nov 2023-May 2024
Star distribution
50
40
39x
26x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (16)

Disappointing quality

Product

I have to say, my experience with this company was terrible. The customer service was so bad. Every time I tried to explain my problem, they would interrupt me and talk over me like they didn't even care. It was obvious they were just trained to make it hard for customers to return things. Years ago, I spoke to a supervisor who actually confirmed this, saying they care more about making money than making customers happy. And let me tell you, the products were not good quality at all. Totally not worth my time or money.

Slippers in different sizes

Product

The slippers I ordered were not the right size at all. I got a medium and a large, thinking they'd fit like usual, but they were way too small. Even the large one was tiny, more like a kid's size. It was really misleading and let me down. On top of that, it was so expensive to return them, almost twice what I paid for shipping in the first place. I'm just not happy with this whole thing and wouldn't suggest buying from this company.

Dissatisfied with items bought for Christmas

Product

I recently called customer service to tell them how unhappy I was with the products I bought from this company for Christmas. The stuff I got was really bad quality and didn't meet what I was expecting at all. I was super disappointed and felt like I got ripped off. After I shared my concerns, the customer service person told me I could return everything for a refund. I've also decided to write some reviews about the products I bought to show the company how bad they were. Honestly, my experience with this company has been really bad and I wouldn't suggest their products to anyone.

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About Full Beauty

Full Beauty Brands, previously known as Redcats USA and also once part of the French multinational PPR, operates as a direct-to-consumer company specializing in plus-size women's and men's apparel, shoes, and lingerie. It has been servicing its customers through its portfolio of brands, which includes Woman Within, Roaman's, Jessica London, ellos, Swimsuits For All, KingSize, and Brylane Home. The company aims to offer a comprehensive range of styles, sizes, and prices to cater to the plus-size market, underscoring inclusivity and the right to fashion for everyone, regardless of size. Over the years, Full Beauty Brands has evolved to meet the changing needs of its customer base, embracing e-commerce and digital platforms to enhance accessibility and shopping convenience.

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🌐 fullbeauty.com

Categories Full Beauty

Last update: November 29, 2024

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