Foodservicedirect - Reviews and experiences

the box showed up right on the day they said, neatly packed and with that itemized receipt tucked inside — small thing, but it made me relax. The chips themselves? Properly tasty, not greasy, and gone too fast. Biggest plus was calling to double-check my order and getting Kaylin on the line — she was calm, knew the stuff, and actually sounded like a real person who cared. Made the whole purchase feel easy. Started snacking on them during late-night study sessions. Price felt fair for what I got, shipping was quick, and I’m glad it all worked out. Will order again, for sure.

a short hold time on the phone once, otherwise everything ran cleanly. Will order again.

I had to fly to California last-minute and couldn't take the delivery. I expected headaches, but customer service actually picked up, listened, and offered solutions. It took a couple of calls and some back-and-forth — yeah, small delay — but they were flexible and accommodated my change without charging me extra or making it impossible. That turned my scepticism into genuine relief. The food itself matched the promise: cod loins in various portions, battered cod for Friday fry nights, solid deli smoked turkey, Greek items, a surprising pasta selection from manufacturers I rarely see, frozen soups in 4 lb pouches and a good range of frozen veggies including some interesting blends. Prices are sensible, not rock-bottom bargains, but you do see value when you buy larger quantities; and heads-up, orders over $750 ship free. So overall: delivery and service saved the day, selection and quality are strong, and I’ll be back to order more — happily, and slightly less nervous than before.