Flowerbx

Flowerbx - Reviews and experiences

Average rating
8.4 /10
Based on 16 reviews
Nov 2023-Mar 2024
Star distribution
50
410x
35x
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (16)

Peony bouquet disappointment

Service

I've been a loyal customer of this company for a while now, and I've always been happy with the flowers I've received. However, my latest purchase of a Peony bouquet was a bit disappointing as the flowers weren't as good as usual. So, I decided to send an email to their customer service team to let them know about my concerns. To my surprise, they got back to me really quickly and were super helpful. The person I talked to was really understanding and came up with a solution right away. I was thrilled to get a fresh bouquet of a different rose, and it arrived right on time. The great response from the customer service team has made me even more loyal to this company, and I'll definitely keep buying from them in the future.

Fresh, stunning blooms

Service

The flowers from this shop are seriously amazing. They were so fresh and arranged so nicely, it was a treat for the eyes. And the packaging was great too, making sure the flowers got to me in perfect shape. But, there was a little hiccup with the delivery and I think they could work on improving their customer service experience.

Amazing flowers and service

Service

The flowers I got were absolutely gorgeous! They were so beautiful and smelled amazing! They arrived right on time and the person who delivered them was really nice. I've ordered from this place a few times now and I'm always pleased with my purchase. There was one time they had to substitute some flowers, but they made up for it by giving me an extra bunch for free. The customer service was also really helpful.

Stunning flowers, exceptional service

Service

I just gotta say, those flowers were so beautiful and the service was amazing. I can't stop talking about how great my experience was with this company. The bouquet I got was even better than I expected - the flowers were so fresh, bright, and arranged perfectly. They really added a special touch of class to my event and lasted for weeks. The customer service team was fantastic, they went out of their way to make sure I got exactly what I wanted. I felt like they really cared about me as a customer from start to finish. All in all, I am super happy with my purchase and will definitely be coming back for more.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Flowerbx

Flowerbx is an online company that specializes in delivering fresh flowers directly from their growers to consumers. Founded by Whitney Bromberg Hawkings, a former senior executive at Tom Ford, Flowerbx launched in 2015. The company is headquartered in London, England but operates in several countries, providing customers with a wide selection of flowers. Flowerbx distinguishes itself by offering single-variety bunches, as opposed to traditional mixed bouquets, emphasizing the beauty and impact of individual flower types. Their service is designed to simplify the flower-buying experience while ensuring the quality and freshness of their products, by cutting out the middlemen typically involved in the flower industry.

Contact Information

42 Gorst Rd

NW10 6LD London

United Kingdom

📧 contact@flowerbx.com

☎ 0203 696 6969

🌐 flowerbx.com

Categories Flowerbx

Last update: November 29, 2024

Website
Menu