Flowerbx - Reviews and experiences

I just got a beautiful bouquet of flowers from my granddaughter as a gift. Sadly, the box it came in was all squished when it got here, but it wasn't the company's fault. I contacted them about it, and they right away sent me a new bunch of lovely flowers. I was really impressed by how fast they fixed the problem and how generous they were. I'd definitely tell other people to use their services.

My experience with Flowerbx was a bit of a rollercoaster. The first three deliveries of gorgeous hydrangeas were perfect, but the fourth one never showed up. Turns out, it was the courier's fault - they said they tried to deliver when they really didn't. At first, customer service wasn't super helpful, but after a strongly worded email, they refunded me and sent another bouquet. It was nice of them to fix the problem, but I think a high-end product like theirs should come without any issues. Overall, I would have given them 5 stars if not for that delivery mess-up. Still, I'd recommend Flowerbx for special occasions.