FloraStore - Reviews and experiences

I bought two eucalyptus plants through a LivingSocial deal and they arrived basically dead — stems crunchy, leaves brown and falling, soil dry like dust. There was a note saying they’d look dry in winter and to expect drop, plus “wait 2–3 months for new growth.” I waited. Nothing. Contacted customer service and they told me too bad, you had to complain within 14 days. That feels off — their own note instructs waiting months, so how would you know? I’ve ordered plants from other sellers before and got viable starters, so this was disappointing and just felt like poor quality control and a confusing returns policy.