
FlexiSpot - Reviews and experiences
Nov 2023-May 2024
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Reviews (25)
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Comhar Pro desk with misaligned drawer
Comhar Pro desk with misaligned drawer
ServiceGot my Comhar Pro desk but the drawer was all wonky so I reached out for some help. Romica was super helpful and although we couldn't fix it on the spot, he gave me some tips to try on my own. They even gave me some money back for the trouble. The customer service was amazing and I'm grateful for their help in sorting everything out.
Adjustable desk purchase
Adjustable desk purchase
ServiceI gotta say, I was happily surprised with how great the customer service agent treated me. Even though I've heard some bad stuff about their service before, my experience was totally the opposite. This agent, who I won't mention, was super helpful and knew their stuff - they answered all my questions like a pro. I was really impressed with how knowledgeable and professional they were during our chat. Thanks a bunch for the awesome service!
I bought a desk that got stuck
I bought a desk that got stuck
ServiceMy desk got stuck and wouldn't lower properly. I asked for help and they came right away to troubleshoot the issue. Then I needed assistance dismantling it, and the guide they provided was really helpful! Thanks for the fast response and fixing the problem!
Standing desk USB issue resolved
Standing desk USB issue resolved
ServiceI had a problem with the USB charging ports on my standing desk, and it was really annoying because I need to charge my devices while I work. But, I contacted the customer service team at the company and I was happy with how quickly and efficiently they fixed the problem. They sent me a replacement part right away, and it arrived in a few days. Now my desk is back to normal and I can use it fully again. I'm grateful for their fast help and great customer service in solving my issue.
New desk and accessories
New desk and accessories
ServiceMy buddy told me about this awesome new desk company called FlexiSpot, so I thought I'd give it a look to swap out my old, beat-up desk from way back in 2003. After doing some digging, I got in touch with FlexiSpot and Joanna assisted me in choosing the ideal desk and accessories. Deverly double-checked my order to make sure everything was right, confirmed the colors, delivery timeframe, and informed me about the number of boxes to anticipate. She was really helpful, and now just 2 days later, everything is set to be delivered. Can't wait to set up my new desk!
Standing desk purchase
Standing desk purchase
ServiceI just bought a standing desk and ran into a problem with the motor. I tried to figure it out on my own, but no luck. I had to call customer service for help. The person on the phone tried a few things but couldn't fix it, so they passed it on to someone else. Luckily, they're sending me a new desk now thanks to their great customer service process.
Adjustable Standing Desk
Adjustable Standing Desk
ServiceThe customer service rep, Michelle, was super professional and kept me in the loop the whole time I was placing my order. She was so clear and gave me top-notch service and support. Thank you, Michelle!
4 desk bikes
4 desk bikes
ServiceI picked up 4 desk bikes recently, and let me tell you, they're amazing! All my coworkers in the office are loving them too and now they all want to take turns using them. Michelle was the one who assisted me, and she was super friendly. She even hooked me up with a discount since I was buying four bikes. She did a fantastic job of keeping me in the loop and making sure I had all the info I needed. I'm really enjoying the bikes and the top-notch service from Michelle. I would totally recommend them to anyone!
Broken control panel :(
Broken control panel :(
ServiceMy desk just arrived today and, unfortunately, the control panel is broken. I contacted customer service and spoke with AJ, who was really friendly and guided me through troubleshooting the issue. We tried everything, but in the end, AJ sorted out for a new desk to be sent my way. I'm truly grateful for the speedy assistance and excellent customer service from Flexispot! Good customer service is rare to come by these days, but they really hit the mark.
My awesome desk
My awesome desk
ServiceI got this super nice desk from this dude Daniel. He's really awesome and does a great job explaining everything. He's super patient and works really fast. I'm so thrilled that he's helping me out with my desk.
E2 desk technical issue
E2 desk technical issue
ServiceI recently had an issue with my E2 desk from FlexiSpot that I bought. I tried to fix it myself but couldn't, so I called customer support and spoke with a helpful person named AJ. She listened carefully to my problem, took notes, and made sure she understood before helping me further. AJ then connected me with a tech expert named Benedict. Benedict knew his stuff and quickly figured out the problem and walked me through fixing it. Thanks to him, my desk is working perfectly now. Both AJ and Benedict went above and beyond to help me, and I'm very thankful. If I have any more issues in the future, I hope to work with them again.
Desk purchase
Desk purchase
ServiceI bought this really cool desk and it was just great! But then the "up" button stopped working after two weeks. I was so bummed, but I called customer service and they were really nice and helped me fix it by resetting it. Now my desk works perfectly again! I definitely recommend this brand!
Standing desk troubleshooting
Standing desk troubleshooting
ServiceI had a problem with my standing desk showing an 'asr message', and I couldn't figure it out by myself. I called customer service, thinking I'd have to leave a message because it was after regular hours, but someone actually picked up right away! The agent helped me fix the issue quickly, and in no time, my standing desk was working fine again. The only thing was, the agent talked a bit fast, so it was a bit hard to keep up, but the service overall was great. Thanks a lot!
About FlexiSpot
FlexiSpot is a company that specializes in the design, manufacture, and sale of ergonomic office equipment. Their product line focuses on height-adjustable desks, sit-stand workstations, and desk converters, among other office fitness products aimed at promoting health and improving productivity in the workplace. The company emphasizes innovation and quality in its solutions to address the physical discomforts associated with long hours of sedentary work. FlexiSpot has gained recognition for its commitment to ergonomic designs that cater to the well-being of its users across a broad demographic.
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Last update: November 29, 2024
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