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Eyeglasses frames
The service at Eyeglasses has always been great, but lately there have been some issues that have affected my overall experience. The customer service is still good, but the delivery times have become slower since the pandemic. They told me it's because they're having trouble getting the resin for the frames I wanted, which makes sense with everything going on in the world. However, I still haven't received my Dolomiti wire frames from a recent order, and I'm not sure why. Even with these hiccups, I do appreciate how transparent the company has been in their communication.
Prescription glasses
I recently bought a pair of prescription glasses from this store. I had some questions about where the frames came from and when they would arrive, but overall I was happy with my experience. I asked specifically about the country where the frames were made, and the customer service rep quickly gave me the info I wanted. The delivery took a bit longer than I wanted, but once the glasses arrived, they were just as good as promised. The lenses were perfect for me, and I liked the transition feature. The price was fair, especially considering the fancy options I picked. All in all, I'd be willing to order from this store again in the future.
About Eyeglasses
Eyeglasses is a Massachusetts-based company that specializes in providing a wide range of eye care services and products. Founded by CEO Mark Agnew, the company partners with the Restore Vision Foundation to distribute glasses to millions of people worldwide. Their services include stylish prescription glasses, fashion glasses brands, lenses, frame and lens installation, free optometric consultation, and free eye surgery to prevent blindness. Eyeglasses offers a 30-day return policy on frames, free shipping within the US, and accepts various payment options. Clients can reach them through social media platforms, email, telephone, fax, and live chat on their website.
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Contact Information
191 Main Street
06880 Westport
United States
📧 customerservice@eyeglasses.com
Categories Eyeglasses
Online shopping | Fashion | Personal care
Page Statistics
Seite online seit: October 19, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Eyeglasses frames
The service at Eyeglasses has always been great, but lately there have been some issues that have affected my overall experience. The customer service is still good, but the del... Read onBy: Arden