Entirely Pets - Reviews and experiences

I ordered something on November 25th and they charged me right away. But I didn't hear anything about shipping or even get an order confirmation until just before Christmas. Plus, I didn't get everything I ordered but they kept bugging me with emails to buy more stuff. I had to complain to PayPal just to get half of my order. And now it's January 2nd and I still only have one of the two things I ordered.

I bought my pet's medication from this site a couple months ago, but still haven't got it yet. I've been in touch with customer service a few times, and they keep giving me different reasons for why it's taking so long. First they blamed the mail system, then said they'd send another package, but that never showed up either. They didn't communicate well throughout this whole mess, which left me annoyed and my pet without their meds. In the end, I had to get my bank involved to sort things out. Overall, it was a disappointing experience, so I wouldn't recommend this site to anyone.

So, I bought some medication for my horse from Entirely Pets a while back. I placed my order on November 19, 2021, and they said it would be sent out by December 08, 2021. Unfortunately, my order went missing during delivery and even though they said they would reship it in 2 days, I still haven't gotten it as of January 11, 2022. I'm really let down by the way they've handled things and I'm starting to wonder if this company is a scam or just really bad at what they do. The customer service hasn't been great either, with the reps making promises they don't keep.

I ordered some pet supplies online and I never got my order. I emailed customer service but didn't hear back. Finally, I talked to a customer service rep who said my order would be sent out that day, but I never got any tracking info or my stuff. I asked for a refund after waiting on hold for 30 minutes, but they never gave it to me. So now I'm gonna call my credit card company to get my money back.

I bought some medication for my horse from this company recently, but it didn't go well. I placed my order on January 9th, and even though my vet approved it right away on the 10th, it still wasn't shipped by the 17th. When I called to ask about the delay, they said they had just gotten the meds in stock. I explained how urgent it was, but even after they promised faster shipping, it never showed up. I ended up canceling and finding another pharmacy, which thankfully delivered the meds to my door in just two days with no extra charge. In my opinion, the broken promises and long wait aren't worth any discount they might give.