Entirely Pets - Reviews and experiences

So, I gotta tell ya, my experience with auto-ship was a total letdown. The company didn't bother giving me a heads up before they shipped out my stuff, which ended up causing me some surprise charges on my credit card. On top of that, they wouldn't take back the items I no longer wanted. It's just not cool to lack communication and flexibility like that, especially for a pet supply company.

I had a really bad experience with my order from this store recently. I placed my order but didn't get any updates at all. I waited for over a week and still didn't know what was going on. I emailed them many times to try and cancel my order, but they never replied. Finally, I had to cancel it myself through PayPal before they reached out to me. It was so frustrating and disappointing to deal with their lack of communication and slow response. Needless to say, I won't be shopping at that store again.

I ordered some stuff for my dog, eh, but they messed up and blamed it on my vet not responding. Like, come on, my vet got all their messages except theirs. And when I tried to call them, I couldn't even talk to a real person, eh. I wouldn't trust them with my pet's stuff anymore. Just pay a bit extra somewhere else for peace of mind, eh.