Entirely Pets

Entirely Pets - Reviews and experiences

Average rating
5.6 /10
Based on 18 reviews
Nov 2023-Apr 2024
Star distribution
51x
42x
34x
28x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Auto ship experience

Communication

So, I gotta tell ya, my experience with auto-ship was a total letdown. The company didn't bother giving me a heads up before they shipped out my stuff, which ended up causing me some surprise charges on my credit card. On top of that, they wouldn't take back the items I no longer wanted. It's just not cool to lack communication and flexibility like that, especially for a pet supply company.

Order issue

Communication

I had a really bad experience with my order from this store recently. I placed my order but didn't get any updates at all. I waited for over a week and still didn't know what was going on. I emailed them many times to try and cancel my order, but they never replied. Finally, I had to cancel it myself through PayPal before they reached out to me. It was so frustrating and disappointing to deal with their lack of communication and slow response. Needless to say, I won't be shopping at that store again.

Dog supplies order

Communication

I ordered some stuff for my dog, eh, but they messed up and blamed it on my vet not responding. Like, come on, my vet got all their messages except theirs. And when I tried to call them, I couldn't even talk to a real person, eh. I wouldn't trust them with my pet's stuff anymore. Just pay a bit extra somewhere else for peace of mind, eh.

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About Entirely Pets

EntirelyPets is a retailer specializing in pet supplies and medications. The company was established in the United States and has been in operation since 1999. It provides a wide range of pet products, including food, toys, and health-related items for dogs, cats, and other animals. EntirelyPets aims to offer high-quality products at competitive prices and places a strong emphasis on customer satisfaction and pet well-being. Over the years, it has grown to become a trusted source for pet owners looking for convenient access to essential pet care items and medications.

Categories Entirely Pets

Last update: November 29, 2024

Website (Partner link)

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