Ekster

Ekster - Reviews and experiences

Average rating
9.4 /10
Based on 24 reviews
Nov 2023-Feb 2026
Star distribution
56x
417x
31x
20
10

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Reviews (24)

Long haul, small surprise

Service

polite, quick, and they shipped a replacement band. Not flawless, but that gesture honestly turned my skepticism into real loyalty now.

Wallet purchase

Service

Hey everyone, I just wanted to share how amazing this company is! Their customer service is seriously top-notch, probably the best I've ever seen. They truly stand by their product and it definitely shows. Now, let's chat about the wallet I purchased - it's incredibly well-made, you can really tell it's made from quality materials. I am absolutely loving it!

Wallet purchase

Service

I bought a wallet from a different store three years ago and sadly lost one of the parts. That store had closed down, so I reached out to Ekster to see if they could help me out. I was amazed when they not only said they'd send me the missing part for free, but also gave me top-notch customer service the whole time. I was really impressed by how far they went for someone who didn't even buy from them originally. It really shows how dedicated they are to making their customers happy, and sets a great example of top-notch service in the business.

Ekster Parliament wallet purchase for Dad

Service

I just bought my Dad the Ekster Parliament wallet as a Christmas gift and he absolutely loved it. He was so impressed with the quality and how practical it is. The design is really sleek and the card-eject feature is super cool. We had a little trouble with ejecting the cards at first, but the customer service team was really fast to help us out and fix the issue. Their amazing support and quick response showed how much they care about making customers happy. I would definitely suggest this wallet for its top-notch quality and the outstanding customer service from the team.

Perfect Customer Service

Service

Eh, had a bit of a problem with the product, but the customer service team from the company was right on it. They just asked for some basic info to prove I bought it and who I am, and now a replacement is already on its way. It's nice to see a company that really cares about their customers and puts fixing things at the top of the list. Nowadays, lots of companies make you do all sorts of stuff just to fix a mistake they made, so it's nice to come across one that actually gives a darn. And on top of that, the product itself - a wallet in this case - is absolutely amazing!

awesome customer service

Service

I had a problem with my card thingamajig and they got back to me real quick, in like less than a day! They were super easy to deal with and got me a new one super fast cause it was under warranty. I'm gonna keep buying their stuff cause they're so good, eh!

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About Ekster

Ekster, founded in 2015, is known for specializing in smart wallets and other personal accessories. The company focuses on combining craftsmanship with technology to create innovative products designed for ease of access and security. Their wallets often feature mechanisms for quickly accessing cards and are equipped with technology such as RFID-blocking and tracking capabilities via solar-powered trackers. With an emphasis on both style and functionality, Ekster aims to modernize personal carry items by making them more convenient and secure.

Contact Information

Singel 542

1017AZ Amsterdam

Netherlands

📧 nest@ekster.com

🌐 ekster.com

Last update: February 26, 2026

Website (Partner link)

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