Discount Ramps - Reviews and experiences

Let me tell ya, this company is top-notch, eh! Customer service that actually cares? You betcha. Products that exceed expectations? You got that right. I couldn't be more impressed with the quality of the Titan ramp and Black Diamond wheel chock I ordered. The ramp was sturdy and well-packaged, arriving earlier than expected, eh. The wheel chock, on the other hand, could have been better packed by the manufacturer, but Discount Ramps still went above and beyond to make things right. Not only did they apologize for the packaging issues, but they also issued a refund without me even asking. That's some next-level customer service right there, eh! I couldn't recommend them more highly and will definitely be a repeat customer, eh.

I made the mistake of buying a Lucky Dog pet trailer from this company. At first, everything seemed fine, but after a few months, the wheel bearings fell apart. I contacted Discount Ramps for new parts, but they said they didn't have any. I was really surprised by their lack of help and how they didn't seem to care about my problem. Even though the trailer was supposed to have a 1-year warranty, they couldn't find any record of my purchase and wouldn't try to help me. I've tried so hard to find replacement parts, but nothing works. This whole thing has been so frustrating and disappointing. I really suggest staying away from this product and this company.