Discount Ramps - Reviews and experiences

I've had a pretty disappointing experience with this company. I tried to return a ramp cover that I never opened or used, but customer service was very unclear and said I couldn't return it. I tried asking for more info, but didn't get any. Their website doesn't make their return policy clear, which just confuses and frustrates customers. Even though they have good products, the lack of transparency and care for customers is worrying. So, just be careful if you're thinking of buying from this company.

I had a little problem where my disability ramp started rusting after only 9 months. Can you believe it? It was supposed to be "rust proof" but the hitch and rollers were already showing rust. So, I called customer service and they said this kind of rust wasn't covered by the warranty because it's a different material. And get this - they asked why I didn't report it within 90 days of buying it! Seemed a bit harsh to me.

So, I ordered this roof rack for my sweet ride and let me tell you, big mistake! First off, they had the nerve to charge me 20 bucks for shipping, can you believe that? The darn thing doesn't even sit right on my car, it's sliding around like it's trying to dance up there. And let's not even talk about the instructions, they're about as useful as a screen door on a submarine. And to top it all off, when I tried to return it, they wouldn't give me my full money back - like, what's that all about? Looks like I'll have to turn to Amazon for my next purchase!