Chrome

Chrome - Reviews and experiences

Average rating
7.6 /10
Based on 20 reviews
Nov 2023-May 2024
Star distribution
53x
47x
36x
23x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Expensive jeans with poor quality

Price

So, I thought I was splurging on a really good pair of jeans when I shelled out $120 for their "toughest pair you'll ever own." But then, lo and behold, the stitching on the left leg starts coming apart after only six months! Can you believe it? I could have bought a few cheap pairs that would have lasted way longer. And to top it all off, now I've got a $120 gift card for a website with nothing good. $180 for a hoodie? No thank you!

Overpriced bag purchase

Price

I just bought this expensive bag from this company and I gotta say, I was really let down by both the bag itself and the customer service. They claimed it was top-notch but it fell apart after just one use. When I tried to get help from customer service, all they did was tell me where to buy a replacement part. I emailed them again to complain but got no reply. I shelled out a lot of cash for this bag, so I was definitely expecting better quality and service.

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About Chrome

Chrome is a leading global manufacturer of durable biking gear such as messenger bags, backpacks, utility cycling apparel, and utility cycling footwear. Founded in 1995 by Bart Kyzar and Mark Falvai, Chrome initially gained popularity with their signature messenger bag made from industrial-grade nylon and salvaged seatbelt buckles. The company later moved its headquarters to Portland, Oregon, and now operates retail stores in multiple locations across the United States. Chrome offers a wide range of products in categories such as bags, clothing, and footwear, with a lifetime warranty for bags and a one-year guarantee for footwear and apparel. Customers can also benefit from a 30-day online return policy. Visit Chrome's website or retail stores to explore their durable and functional biking gear.

Contact Information

1734 NW 15th Ave

97209 Portland

United States

📧 support@chromeindustries.com

☎ 866-266-2470

🌐 www.chromeindustries.com

Last update: November 29, 2024

Website (Partner link)

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