Chef's Deal Restaurant Equipment - Reviews and experiences

it took four weeks to ship when they’d said a week, and when it showed up it had no electrical cord. So, useless until we paid a licensed electrician $578 (plus some extra labour from our contractor) to jury-rig it so the kitchen could open. The oven itself cooks fine — that part I’m actually relieved about — but the customer service wasn’t helpful. I sent invoices and asked for a replacement cord overnight; they refused to cover anything or expedite. In the end the equipment does the job and we’re glad the purchase wasn’t a total waste, but the lack of responsibility and the delays were annoying and costly. Would’ve preferred clearer communication and actually standing behind a big sale like this.