Cariloha - Reviews and experiences

I've been a loyal customer of bamboo sheets for more than ten years and have always loved the regular ones. However, when I decided to treat myself to the resort sheets, I was really let down. After just a few washes, despite following the care instructions religiously, the fitted sheet started pilling. I contacted customer service for assistance, but they weren't helpful at all because the warranty had expired. How can a company not back up their product when there are obvious quality issues? I've seen others complaining about the same problem in reviews, and the only suggestion was to buy a tool to remove the pilling. When does customer satisfaction become a priority? Spending over $200 on sheets that don't hold up is just not acceptable. I won't be coming back as a customer and will look for different bamboo sheet options that actually keep their quality.

The duvet comforter I bought at this store was great, but when I tried to find a duvet cover to go with it, I couldn't find anything that worked. The choices at the store were few and expensive, which was a letdown. I even searched online, but couldn't find a cover that fit the size of my comforter. I've looked at so many websites without any luck, and I'm feeling really frustrated and don't know what to do next.

I've been keeping my eye on this fancy set of sheets for a while now, and I finally caved and bought them when I saw they were on sale. They're super soft and cozy, just like I wanted. But, lo and behold, after only two washes, I found a hole in the fitted sheet. I've never had this happen with new sheets before. Thankfully, I can take them back to the store where I got them.

I bought the weighted bamboo blanket from this store and boy was I let down when it got delivered. It cost me a pretty penny at $250, but it wasn't even Queen size like they said. I contacted customer service and they told me it's the only Queen size they have, and it's more of a throw than a full blanket. They didn't mention that anywhere on their website, and it left me feeling tricked and irritated. And on top of that, trying to return it was going to cost me $75 because of how heavy it is (and Cariloha doesn't cover return shipping). Businesses should really be upfront about their products to avoid these kinds of situations. Hopefully, this review can help others thinking about getting this blanket.

I've been shopping at this store for a while now and I've noticed a change in their product quality over the years. The other day, I bought a set of bamboo towels, expecting them to be super soft and absorbent like they claimed. But when I got them, they weren't up to par. And when I tried to talk to customer service about it, they were no help at all and didn't want to stand by their warranty. It's really frustrating and it's definitely changed how I feel about this brand.

I bought some bamboo bedding from that store not too long ago, and let me tell you, it was a huge letdown. No matter how many sets I tried, they all ended up with problems like pilling and holes after just one wash on gentle cycle with cold water. And don't even get me started on the customer service - it was seriously lacking. I spent a lot of money on those sets, only to have them start falling apart on me before long.