Canon

Canon - Reviews and experiences

Average rating
5.8 /10
Based on 19 reviews
Oct 2023-Mar 2024
Star distribution
50
44x
37x
25x
13x

Review transparency

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Reviews (19)

Canon Pixma Printer with subscription for ink model

App & Portal

As a customer who just bought a printer, I gotta say, the customer service experience has been kinda disappointing. I went with a Canon printer after reading all the tech reviews, even though I was told to go for HP instead. The Pixma subscription model seemed like it would work well for me. But when I tried to set it up on the website, I ran into a bunch of problems. The site didn't even have the option for the subscription, so I had to reach out to Customer Service for help.

Printer installation experience

App & Portal

My experience trying to set up my new printer was so frustrating and disappointing. I spent hours trying to figure it out, but just ended up going in circles. The customer service wasn't much help, with confusing links that didn't really lead anywhere. It seems like lots of people are having the same problems, too. I couldn't even get the printer registered properly, so I couldn't even use it. It's been a total bummer and I'm super let down by the whole thing, eh.

Computer ink order

App & Portal

I signed up for the repeat ink order service for my computer printer, eh? But, get this, Canon totally ignored my request to skip an order and just sent me a more expensive replacement without even asking, eh? I tried reaching out to customer service twice today, but all I got was a smug email saying they were happy to ship out my order. That is not cool, eh? Totally unacceptable behaviour. I am done dealing with them, eh?

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About Canon

Canon Inc., a renowned Japanese multinational corporation, specializes in the manufacturing of imaging and optical products. Its broad product range includes cameras, camcorders, photocopiers, steppers, computer printers, and medical equipment. Established in Tokyo in 1937, Canon initially made its mark with the introduction of Japan's first 35mm focal-plane-shutter camera. Over the decades, it evolved into a global leader in the photography and imaging sector, embracing technological innovations and expanding its portfolio to cater to a wide range of consumer, business, and industrial needs. Canon's commitment to research and development has positioned it as a pioneer in imaging and optical technology, maintaining a significant presence in both the photographic and printing industries.

Contact Information

🌐 canon.co.uk

Last update: November 29, 2024

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