Camping World

Camping World - Reviews and experiences

Average rating
5.8 /10
Based on 30 reviews
Nov 2023-May 2024
Star distribution
52x
44x
39x
29x
16x

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (30)

Awesome peeps helping out

Service

So, we went to Camping World and it was a bit hectic at first. But then some really awesome people showed up and saved the day! Mark was like a real hero, fixing everything in the end. Jamie was also incredible, sorting out the warranty issues. Nate took his time but made sure we understood all about the service plans. Taylor, our service guy, was great at keeping us updated. Deb helped us order parts for our tankless water heater and she was so helpful. And David, the mobile tech, was a real lifesaver! Please, Camping World, keep the mobile tech service going! We definitely need more people like David all across the US!

Camping equipment

Service

I gotta say, I had a pretty rough time at this place. They totally messed up my order, so I had to spend forever on the phone trying to get it sorted out. My folks had to take time off work AGAIN just to deal with these issues. It feels like they don't value our time at all. But, to their credit, they did promise to fix the broken stuff and replace what needs replacing. It was so stressful, it felt like it took a whole day off my life.

Bought a camper

Service

I visited Camping World and there was this guy, Tyler, who was really helpful and knew a lot about campers. He even fixed some things for us! Everyone there was friendly, but Tyler stood out as the most helpful.

RV repair issue

Service

My experience with Camping World has been so disappointing and frustrating. I brought my RV to the Grain Valley location in MO for a repair, because they wired the converter/inverter wrong and made a fire hazard. Corporate said I should pay for the repair and take it back so they could fix it. But when I got there, they wouldn't admit their mistake and told me to bring my RV to the Kansas City Kansas location. Even though there were still 6 months left on the warranty, the Kansas City location also said no to fixing it under warranty and held onto my RV the whole time, not doing any repairs until after the warranty was over. Camping World's runaround and lack of taking responsibility is just not okay.

Radio repair

Service

Camping World is just the worst, eh? I took my RV there to get my radio fixed, and it's been there for five whole months, can you believe it? They keep telling me lies, making promises they can't keep, and just giving me the runaround. I keep calling and calling, but nothing ever gets done. I'm so sick and tired of their awful service!

Overpriced, Untrustworthy

Service

Avoid this place like the plague if you care about your hard-earned money and peace of mind. My partner and I got burned by buying a camper in September 2023 and we regretted it right away. The salesperson, Aaron, sold us a camper that was too heavy for our truck to safely tow, and we found out the hard way after one trip when our truck broke down. When we asked for help, the managers gave us nothing but excuses and broken promises, refusing to take responsibility for their error. Save yourself the trouble and stay away from this shady business.

Dream trailer

Service

Our time at the camping store was amazing! We got assistance from this great salesperson who really went above and beyond to help us find the perfect trailer. Even with the cold and rainy weather, Connor was happy to show us all the different options until we found the ideal one. His professionalism and personal touch really shone through the whole experience.

RV repair services

Service

I just brought my RV in for some repairs at this one place and let me tell you, it was not a good experience. The staff didn't seem to care much about helping me out, and the prices they charged were way too high. On top of that, the quality of the work they did was pretty lousy. I left feeling like I got totally ripped off and I wouldn't suggest this place to anyone.

Refrigerator parts purchase

Service

I had to pick up a part for my fridge and the service at this store was impressive. Jeff W really went out of his way to get me the right part fast. The parts department at this store is top of the line, I definitely recommend them for any RV part needs.

Replacement radio and ladder installation

Service

Last time I wrote a review, I was not happy with the service adviser and the runaround I received. But you know what? I contacted the Factory and they sent me a brand new replacement radio for free because mine got wet. After that, the dealership promised their team would come and complete the installation of my ladder, but they never showed up! So, I took matters into my own hands and discovered that the screws they used were too small and could have been dangerous in the future. I mean, seriously, what were they thinking? Anyway, my brother is interested in getting a new A Class and I advised him to steer clear of that place.

Recent camper purchase

Service

I recently bought a camper from this company and I gotta say, the whole experience has been a real letdown. Right from the get-go, the camper has had a bunch of problems, and the customer service I got when I tried to get them fixed was really disappointing. The folks there gave me wrong info and didn't seem to care much about helping me out. Because of all this, I wouldn't suggest buying from this company.

RV repairs

Service

My family's experience at this RV sales place was a disaster. My dad, who's a disabled Vietnam vet, took his RV in for repairs in November, and everything went downhill from there. They said they'd fix it under warranty or out-of-pocket, but after six months of waiting, nothing was done. The communication was terrible, and whenever we called for updates, they had no clue. When we finally picked up the RV in May, the service person couldn't even explain the bill or what repairs were made. The way they treated us was so unprofessional and disrespectful. They wouldn't even let us talk to the manager or owner when we raised our concerns. It's a shame they don't respond to negative feedback. Based on other reviews, it seems like bad service is a common problem there, so I recommend avoiding that place at all costs.

RV accessories

Service

As a customer at Camping World, eh, I recently bought some RV accessories for my upcoming camping trip. The whole ordering process went super smoothly, no problems at all, eh. The customer service I got was outstanding - the staff were really helpful and knew their stuff when it came to picking out the right gear for me. The prices were fair and competitive with other stores, eh. My order arrived quickly and in good shape, right on time. Overall, I had a great time shopping at Camping World and would for sure recommend it to other camping fans, eh.

Used camper with several accessories

Service

I'm really disappointed with my experience at Camping World. The staff used sneaky tactics to charge me more than they should have, and they ran my credit score through a bunch of banks without asking me. They didn't give me the right value for my old camper, and they tried to sell me extra warranties I didn't need. The hitch they gave me was wrong and needed an adapter, and they didn't clean the camper properly before delivery. It felt like they were taking advantage of me as a customer.

Sealant purchase

Service

Today I went to the store and picked up some sealant. Shirley and Destin were super helpful! They answered all my questions and helped me find what I was looking for. I'm really pleased with the customer service here, they even matched the price of the sealant for me. I'll definitely be returning here for all my camping supplies.

Clear Coat Application

Service

I just got the clear coat put on my RV at Camping World after waiting half a year for an opening. But man, was I let down. They finished it when they said they would, but the job was not great. The clear coat wasn't very visible and didn't do much to protect or improve my RV like I had hoped. The discoloration under the propane heater vent and the oxidation on the graphics were still there, so I'm wondering if the whole thing was even worth it. Overall, the clear coat service at Camping World was a big disappointment and definitely not worth the $2600 I paid.

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About Camping World

Camping World Holdings, Inc. is a leading American outdoor and camping retailer, offering an extensive assortment of recreational vehicles (RVs), RV and camping gear, and outdoor lifestyle products. The company also provides RV maintenance and repair services, making it a comprehensive solution for RV enthusiasts and campers seeking to purchase, outfit, or service their RVs. Established in 1966 by David Garvin in Bowling Green, Kentucky, Camping World has grown significantly, now boasting a network of over 160 retail locations across the United States. Its mission is to enhance the outdoor and camping experience for its customers by offering a wide range of quality products and services.

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🌐 campingworld.com

Categories Camping World

Last update: November 29, 2024

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