Budget Vet Care - Reviews and experiences

scoop food, give pill-chew, praise, go on with the day. These looked and smelled a little different, and the chews themselves were firmer than the ones we’d used before. He still ate them, no drama, but I could tell they weren’t the same batch we get from the vet. I tracked the shipment and found it came from overseas, which wasn’t mentioned at checkout. Calling customer support turned into a small circus: first they suggested returning to sender, which was impossible because I’d already opened the package; then they sent a prepaid envelope addressed abroad and expected me to drop it off without a customs slip. The post office refused unless I declared the contents, and when I did they said prescription meds can’t be mailed that way. I was eventually told to take it to another post office and mislabel it as “pet products” — they even hung up on me. They refunded me without asking for the product back, so now I’m left wondering if I should feel relieved or bothered. Practical note: if you rely on these monthly chews for your dog, be cautious about sourcing — consistency matters, and the handling of returns was messy.

it’s not doing what I bought it for. I tried to sort it out with the seller, asked about an exchange for a different batch, and got bounced around. They wouldn’t swap without paying more, and I’ve been waiting a month for a return envelope that never showed. Asked about a refund for the ones that didn’t work and they first said maybe ticks are getting immune, then said it works fine — so I got mixed messages and no real help. At this point my original doubts about giving a systemic treatment haven’t disappeared — if anything, I’m leaning away from it. The one small silver lining is that we’re trying non-drug options now (more yard work, some poultry down the road) and that feels better long-term for our dog. Not thrilled with the product or the back-and-forth service, but at least we’re moving toward something that seems safer and actually reduces the problem.