
BoohooMan - Reviews and experiences
Dec 2023-Apr 2024
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Reviews (24)
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Bought a hoodie
Bought a hoodie
Returns & RefundsOh my goodness, you guys! I ordered this awesome hoodie and it was so cool. But then, when I asked for a refund, they were super quick to help me out. Lourdes was amazing and got my refund sorted in no time. Thanks so much!!
Refund issue
Refund issue
Returns & RefundsI had a frustrating experience where I had to chase my refund twice. It was pretty annoying to not get it right away, but luckily Aymar was super helpful and managed to fix it for me. I'm grateful for his help in resolving the problem.
Got wrong clothes
Got wrong clothes
Returns & RefundsSo I just ordered some new clothes online, right? And when I finally got the package and checked it out, they were completely different from what I wanted! Can you believe that? Then, when I tried to return them, they had the nerve to say they'd charge me for it. Like seriously, how is that even fair?! I'm done with this store, they're totally trashy and I'm never shopping there again.
Return process with Manicole
Return process with Manicole
Returns & RefundsI recently had to deal with a return and talked to a customer service rep named Manicole. She was super helpful and got everything sorted out quickly. Definitely recommend their customer service team to anyone who needs it.
New hoodie and joggers
New hoodie and joggers
Returns & RefundsOh my gosh, the customer service was seriously awesome!! I needed to return my order and this girl, let's say her name is L.A., totally hooked me up in, like, 15 minutes. She's a total boss babe, no joke! It was like bam, problem solved just like that. Really thankful, thanks a ton dear!!
Faulty order replacement
Faulty order replacement
Returns & RefundsI recently got an order from your site that had a little issue with it. But thankfully, the customer service team was super quick and easy to work with. They were really helpful and as soon as I sent back the item, they sent out a replacement right away. It was a relief to not have to wait for a refund and then order the item again. I have to say, the customer service was top-notch. Big shoutout to Julie for all her help. I can't wait to get the replacement item tomorrow and hopefully everything will be perfect this time.
Faulty Jacket Replacement
Faulty Jacket Replacement
Returns & RefundsI got a jacket from my order that was messed up, but the customer service was really good when I called the company. Jenifer, the advisor, helped me a lot and handled my issue quickly. I'm getting a new jacket sent to me and I'll recycle the messed up one like they said.
Incorrect item, Great customer service
Incorrect item, Great customer service
Returns & RefundsSo, I ended up getting the wrong item, but luckily Aibelle from customer service was able to sort it out and give me a full refund. I have to say, even though there was a mistake, I was really impressed with how they handled it and the solution they provided. Based on my experience, I would definitely recommend their service.
About BoohooMan
BoohooMan is a UK-based online fashion retailer that specializes in men's clothing, shoes, and accessories. It operates as a subsidiary of Boohoo Group PLC, which was founded in 2006. BoohooMan was launched in 2013 to cater specifically to the male demographic, aiming to provide trendy and affordable fashion options. The brand targets young men between the ages of 16 and 30, offering a broad range of products from casual wear to formal attire, continuously updating its inventory to reflect the latest fashion trends. BoohooMan has gained prominence for its aggressive marketing strategies, extensive online presence, and collaborations with celebrities and influencers, thereby establishing itself as a significant player in the global online fashion retail market.
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Last update: November 29, 2024
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