BoohooMan - Reviews and experiences

I had a problem with something I bought becase it was broken. But even though that was a bummer, I gotta say the customer service I got was amazing. I messaged them on Facebook, gave them all the info and pics they needed, and this guy named Nico got back to me super quick and was really nice. Nico fixed everything by giving me my money back without me even having to send back the broken thing. The way they helped me out went above and beyond what I expected and made me happy with my shopping.

So, I decided to give a lightweight jacket from this online store a shot, and unfortunately, I got a faulty item. Now, before you give me that judgmental look - yeah, it happens. But what really matters is how the company deals with it. Thankfully, the customer service team was great. Elaine B got back to me super quickly, asked for a photo of the issue, and right away offered me a refund. No drama, no stress, just fast and effective service. I have to admit, I was impressed with how they managed everything and it left me feeling happy with the result.

I bought a pair of shoes from this company back in December, but to my disappointment, they ended up being defective after only 5 weeks of use. I got in touch with customer service, sent them a picture of the problem, and got a quick refund. I was really impressed with how fast they took care of the situation and how supportive they were during the whole thing. Thanks for dealing with the problem so efficiently.

I had a hole in one of the shirts I ordered but customer service fixed it right away. Mary was super nice and even recommended that I donate the damaged shirt. The tall sizes fit me perfectly since I'm really tall. I feel much more confident in my clothes now. Big thanks to BoohooMan and Mary!

Yeah, so I bought this shirt thinking it was a large, but it fits more like a medium. I wore it for a little bit and it just started falling apart! There were holes in the seams and the fabric was so thin, it ripped super easily. I was really let down by the quality!

I got something from this company the other day, but when I finally opened it up, I realized it was broken. So, I messaged their customer service through iMessage and showed them the proof. Surprisingly, they got back to me on the same day and totally went above and beyond. Lenny from customer service was super fast, nice, and really understood the problem. He fixed everything up really well and his service was top-notch. I’d give him a perfect 10/10!