BoohooMan

BoohooMan - Reviews and experiences

Average rating
8.2 /10
Based on 24 reviews
Dec 2023-Apr 2024
Star distribution
53x
415x
32x
24x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (24)

Recent faulty product experience

Product

I had a problem with something I bought becase it was broken. But even though that was a bummer, I gotta say the customer service I got was amazing. I messaged them on Facebook, gave them all the info and pics they needed, and this guy named Nico got back to me super quick and was really nice. Nico fixed everything by giving me my money back without me even having to send back the broken thing. The way they helped me out went above and beyond what I expected and made me happy with my shopping.

Lightweight jacket

Product

So, I decided to give a lightweight jacket from this online store a shot, and unfortunately, I got a faulty item. Now, before you give me that judgmental look - yeah, it happens. But what really matters is how the company deals with it. Thankfully, the customer service team was great. Elaine B got back to me super quickly, asked for a photo of the issue, and right away offered me a refund. No drama, no stress, just fast and effective service. I have to admit, I was impressed with how they managed everything and it left me feeling happy with the result.

Shoe refund

Product

I bought a pair of shoes from this company back in December, but to my disappointment, they ended up being defective after only 5 weeks of use. I got in touch with customer service, sent them a picture of the problem, and got a quick refund. I was really impressed with how fast they took care of the situation and how supportive they were during the whole thing. Thanks for dealing with the problem so efficiently.

Tall clothes, hole in t-shirt

Product

I had a hole in one of the shirts I ordered but customer service fixed it right away. Mary was super nice and even recommended that I donate the damaged shirt. The tall sizes fit me perfectly since I'm really tall. I feel much more confident in my clothes now. Big thanks to BoohooMan and Mary!

Large shirt, poor quality

Product

Yeah, so I bought this shirt thinking it was a large, but it fits more like a medium. I wore it for a little bit and it just started falling apart! There were holes in the seams and the fabric was so thin, it ripped super easily. I was really let down by the quality!

Faulty item received

Product

I got something from this company the other day, but when I finally opened it up, I realized it was broken. So, I messaged their customer service through iMessage and showed them the proof. Surprisingly, they got back to me on the same day and totally went above and beyond. Lenny from customer service was super fast, nice, and really understood the problem. He fixed everything up really well and his service was top-notch. I’d give him a perfect 10/10!

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About BoohooMan

BoohooMan is a UK-based online fashion retailer that specializes in men's clothing, shoes, and accessories. It operates as a subsidiary of Boohoo Group PLC, which was founded in 2006. BoohooMan was launched in 2013 to cater specifically to the male demographic, aiming to provide trendy and affordable fashion options. The brand targets young men between the ages of 16 and 30, offering a broad range of products from casual wear to formal attire, continuously updating its inventory to reflect the latest fashion trends. BoohooMan has gained prominence for its aggressive marketing strategies, extensive online presence, and collaborations with celebrities and influencers, thereby establishing itself as a significant player in the global online fashion retail market.

Contact Information

🌐 boohooman.com

Categories BoohooMan

Last update: November 29, 2024

Website (Partner link)

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