Bob's Stores - Reviews and experiences
Oct 2023-Feb 2024
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Reviews (9)
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Online order experience
Online order experience
Returns & RefundsSo I had a bit of a rough time with an online order from this store recently. I thought I was getting the right size, but turns out I messed up. When I tried to fix it the next morning right after they opened, they told me it was already sent out. Seemed kinda fishy to me 'cause the tracking info didn't pop up until later. Even though I tried really hard to stop it, they said it was too late. Had to go ahead and refuse the delivery and pay for shipping. The way they handled things was super inflexible and their customer service was lacking. It was so frustrating and disappointing that I ended up closing my account with them right away.
About Bob's Stores
Bob's Stores is a retail chain in the Northeastern United States, specializing in footwear and clothing for men, women, and children. Founded in 1954 by Bob Lapidus, the company started as a single store in Middletown, Connecticut. Over decades, it expanded its presence across the region, offering a wide array of merchandise that includes leading brands in athletics and casualwear. Bob's Stores is known for its emphasis on value and discounts, catering to customers seeking quality clothing and shoes at competitive prices.
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Last update: November 29, 2024
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