
Bluemercury - Reviews and experiences
Mar 2026-Mar 2026
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Reviews (5)
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Nice stuff, sketchy payments
Nice stuff, sketchy payments
CheckoutI first noticed their little shop on a Saturday while wandering the mall — a friend had told me to check it out, so I popped in. Stuff I bought looked and felt fine, no complaints about the product itself. Trouble started with the payments. I tried ordering online once and they cancelled the order saying the card looked suspicious and they'd "investigate," which took ages and meant I had to reorder. Then in-store, on three occasions across two cards, I saw unfamiliar charges show up within a day or three and ended up cancelling cards. So now I feel wary handing over my real card. Their 'no cash' rule just makes me wonder if they're collecting card details and cancelling or misusing them — I could be paranoid, but after it happened repeatedly I stopped using my card there. Staff were friendly and returns were straightforward, but the payment side has been a hassle.
About Bluemercury
Bluemercury is a U.S.-based beauty retailer specializing in skincare, cosmetics, fragrance, bath and body products, and beauty tools. It operates physical stores and an e-commerce site, and also offers in-store spa and facial services in many locations. The company serves consumers shopping for prestige beauty brands as well as professional treatments. Bluemercury is a subsidiary of Macy’s, Inc.
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Last update: March 26, 2026
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