Blick Art Materials - Reviews and experiences

So, I bought this big frame from the store to put up a special piece of artwork, ya know? But when it showed up, it was all busted up and pretty crappy quality. Wrote a review saying I was bummed out, but didn't ask for another one or anything. Next thing I know, the company sends me three more frames as replacements, but, surprise surprise, they were all broken too! I was clear that I didn't want more frames, just giving my feedback, but they kept sending them anyways. And now they want me to pay for the extra frames they sent and won't leave me be when I ask them to. It's super annoying to be bothered like this, eh.

I got a 906 etching press a few months ago and it's been pretty good for what I need it for. But, I ran into an issue where the blankets kept pulling to one side after a few uses, and that got pretty annoying. I tried messing with the tension to fix it, but I ended up messing up a screw in the process. Luckily, I got in touch with a customer service rep named Tana this morning and she was super helpful. Tana quickly sent me a return label and even set it up so I could get a new press before sending back the damaged one. I was really impressed with the customer service and I'm grateful for Tana's fast help.