
Beachwaver - Reviews and experiences
Oct 2023-May 2024
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Reviews (24)
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Wrong address, Clara helped
Wrong address, Clara helped
ServiceOh man, I was so pumped about my beachy hair curler and I totally messed up the address when I ordered it. But then I got talking to Clara from customer service and she sorted it out super quick, like in just 1 minute! I was so grateful and happy that Clara came through for me.
Online purchase, customer service
Online purchase, customer service
ServiceHey, so, I had a bit of a problem with my shipping address after I paid for my order. I sent them an email and they replied real fast, being super patient while I waited for my issue to be sorted out. I have to admit, their customer service really saved the day for me.
Online purchase error correction
Online purchase error correction
ServiceI just bought something online, eh, and I messed up the shipping address, don't you know. I only noticed after I got the order confirmation. I started to stress out, thinking I was hooped, especially with those Black Friday deals. But, turns out, I was pleasantly surprised by how quick customer service got back to me by email, eh. They fixed up my address pronto before shipping it out. I dodged a bullet, eh, and avoided a pricey mistake.
Helpful customer service
Helpful customer service
ServiceI just wanted to share about my experience reaching out to customer service recently. I was really lucky to have Sonia help me out - she was so knowledgeable and quick in responding, which helped solve my issue right away. Not only did she get everything sorted out efficiently, but she was also really kind and helpful the whole time. I'm really thankful for all her support.
Exchange Order
Exchange Order
ServiceI made a mistake when I ordered the wrong product, but thankfully I contacted customer service and they helped me switch my order before it got sent out. It was really easy and the staff was super friendly and helpful. I was surprised at how well everything went and thankful for their help.
Black Friday order mishap
Black Friday order mishap
ServiceI recently had a little trouble with an order I made on Black Friday. I know it's a crazy time for businesses, but even with all the holiday chaos, the customer service team at this company really stepped up to fix things. They went the extra mile to make sure everything was sorted out, and I'm super thankful for all their hard work. They not only have awesome products, but their top-notch customer service really sets them apart. I definitely recommend this company and a big thank you to them for coming to the rescue!
Hair styling products
Hair styling products
ServiceI bought some hair styling products the other day and I gotta say, it was a pretty good experience. The products seem to be really good quality and I'm happy with how they worked on my hair. But there was a little mix-up with one of the items in my order. I reached out to customer service right away and Clara got back to me super quickly. She was really helpful and sorted out the correct item for me in no time. It was awesome to see Clara providing such efficient and friendly service.
Quick resolution of product issue
Quick resolution of product issue
ServiceI gotta say, this company really wowed me with their customer service. I had a problem with something I bought, so I contacted their customer service team. They got back to me right away and fixed the issue by sending me a new product on the same day. I was so impressed by how quick and helpful they were. And let me tell ya, their products are top quality. I definitely suggest giving them a shot.
About Beachwaver
Beachwaver Co. is an American beauty company well-known for its innovative hair styling tools, particularly the Beachwaver rotating curling iron, which gained widespread acclaim for its ease of use and effectiveness in creating beachy waves and curls. Founded in 2010 by celebrity hairstylist Sarah Potempa, her sisters Erin Potempa-Wall and Emily Potempa, the company has since expanded its product line to include a variety of hair care products and accessories. The brand has also been recognized for its role behind the scenes at high-profile fashion events, notably styling models for the Victoria's Secret Fashion Shows. Beachwaver continues to grow its presence in the beauty industry, emphasizing user-friendly design and professional-quality results.
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Last update: November 29, 2024
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