ASICS America - Reviews and experiences

I just bought some new sneakers online because it was the only place that had my size. I got my usual size but when they came, they were too small. I tried to exchange or get a refund but they said since it was on sale I couldn't. I think that's unfair and not right. It seems like they discount items just to avoid returns. Definitely something to keep in mind when shopping here.

My recent experience returning a pair of shoes to Asics America was so frustrating. I checked the return policy and saw that I had to take the shoes back to an Asics retailer. When I looked at the Store Locator, I found a bunch of stores close by. I thought I had a few choices for returning the shoes. But when I tried to return them because they didn't fit right, I found out that I could only bring them back to a specific ASICS store, not any of the other stores on the list. It was so unclear and it left me feeling disappointed and annoyed.

On top of that, they charged me $4.99 for restocking the shoes, which was a surprise to me. Paying extra to return the shoes made me even more upset with Asics America. Now I'm thinking twice about buying from Asics again, and I'll look into other shoe brands from now on.

I bought two pairs of performance socks from this company because they said they wouldn't give me blisters, but after wearing them, I got blisters anyways. And to top it off, one of the pairs I got had two left feet socks instead of one left and one right. I've been trying to reach out to the company to get my money back, but they're not responding. They're ignoring my emails and I can't even submit a claim form on their website. It's really frustrating to have a company promise you something and then completely ghost you when you need help.