ASICS America - Reviews and experiences

Hey there, I just wanted to say that I've been buying your shoes for years and I absolutely love them. The quality is amazing and they really help me perform my best. But I gotta be honest, the delivery process lately has been a real headache. Every time I order from you, my package ends up getting delayed. I'm not sure what's going on with UPS, but they're really dropping the ball. Can you please get your shipping organized? Thanks a bunch!

I ordered weeks ago and my stuff still hasn't arrived! I've been trying to reach out to you all but nothing seems to work. This is honestly the worst service I've ever experienced!

I was so pumped to rock these awesome shoes I ordered! But then the delivery person messed up and put them in the wrong spot, so I couldn't even find them. I tried to reach out to the company through their chat thingy, but it was totally busted and I couldn't get a hold of anyone. It was super annoying and I was really bummed out because I was really looking forward to wearing those shoes.

I bought a couple of new shoes not long ago, but man, the delivery was a total mess. The box came all banged up, and one of the shoes was nowhere to be found. I was really bummed about getting such lousy delivery, especially from a well-known company. Thankfully, the customer service folks were great and they sorted it out by giving me a full refund. Even though it wasn't perfect, I might give them another shot in the future, crossing my fingers they go with a better delivery service next time.

I ordered some shoes and they never showed up. I tried really hard to contact them but they never responded. I mean, I sent emails, made calls, tweeted, messaged on Facebook, and even reached out on LinkedIn but nothing. It's super frustrating when you spend your money and don't get what you ordered. If you don't want to waste your money, definitely avoid them!

I just bought a new pair of running shoes from the company's website and thought I'd get them pretty quickly. But man, the delivery was a total disaster! It showed up more than a week late, chucked inside my gate and soaking wet. To top it off, I never got a heads up that it was delivered - I only found it by fluke the next day. I called a bunch of times and they said they tried to deliver it twice before, but I didn't see that on my security cams at all. And then, when I left a review about how bad it was, they took it down without even telling me why. Their customer service really needs to own up to their mistakes and I'm for sure not buying from them again.

I bought two pairs of shoes from this company not too long ago, and let me tell you, it's been a total disaster. I ordered them a month ago and they still haven't shown up. I've tried calling and emailing customer service multiple times, but no luck getting a hold of anyone. It's super frustrating and disappointing not knowing what's going on. I haven't even gotten a refund for the shoes I never got. Overall, I'm really unhappy with the way this company has treated me.