American Girl

American Girl reviews

9 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
89%
Would buy here again
Ordering
8.8
Service
9.2
Pricing
7.4
Delivery
8.4

Featured Reviews

Spotlight: What are our customers saying?

Positive

Doll and book set

9.5

"I had a great experience buying from American Girl! Their website was easy to navigate, I found a doll I liked, and checking out was a breeze. They..."

Critical

Doll and book set

3.5

"I bought a doll and book set from this company recently, and I gotta say, I was pretty let down with the whole thing. Ordering was a pain because t..."

Most Voted

Doll and book set

3.5

"I bought a doll and book set from this company recently, and I gotta say, I was pretty let down with the whole thing. Ordering was a pain because t..."

Reviews (9)

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Doll and book set

R

3 reviews

9.5
Overall Rating
Would buy here again
Yes

I had a great experience buying from American Girl! Their website was easy to navigate, I found a doll I liked, and checking out was a breeze. They have a wide range of dolls from different backgrounds and time periods, plus the books that come with them are super informative. The quality of the doll and book set is amazing, I know it will last a long time. I'm happy with my purchase and would definitely suggest American Girl to anyone looking for a special doll.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Deluxe doll set with accessories

D

3 reviews

8.5
Overall Rating
Would buy here again
Yes

I got my fancy doll set with all the extras and I was so happy with how well-made everything was. The doll looked really nice and the accessories were detailed and made with care. My daughter had so much fun playing with it and I liked how the books that came with it were educational. It was definitely worth the buy and surpassed what I was expecting.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Doll purchase

D

2 reviews

9.0
Overall Rating
Would buy here again
Yes

The doll I bought from here was so beautiful. The design details and the quality of the materials used were really impressive. My daughter was so happy with her new doll, and I could see why - it was a really special addition to her collection.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Doll purchase

G

7 reviews

9.5
Overall Rating
Would buy here again
Yes

My experience buying a doll recently was really great. There were so many different dolls to choose from, which made it easy for me to find the perfect one that I liked. The doll I got was top-notch quality and the books that came with it were a nice touch because they taught me more about the doll's story. There were lots of accessories and clothes to pick from too, so I could make my doll unique to me. Overall, I was super impressed with how much thought and care went into making sure customers had a fun and educational experience.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Doll and accessories set

C

7 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought a doll and accessories set for my daughter's birthday and I have to say, I am so impressed. The doll is really well-made and the accessories have amazing attention to detail. My daughter is having a blast playing with her new doll and pretending to be a little mommy. The book that came with the doll is a nice addition too, adding some educational value to the playtime. I'm really happy with my purchase and would definitely recommend these products to any parent looking for a great gift for their child.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Christmas gifts for my daughter

B

9 reviews

9.5
Overall Rating
Would buy here again
Yes

I ordered some Christmas gifts online for my daughter and, wouldn't you know it, the package got lost by FedEx. I gave customer service a ring and Donna was just fantastic. She took care of everything, placing a new order and setting up overnight shipping. She saved Christmas for my daughter, and I can't thank her enough for the exceptional customer service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Doll and book set

W

9 reviews

3.5
Overall Rating
Would buy here again
No

I bought a doll and book set from this company recently, and I gotta say, I was pretty let down with the whole thing. Ordering was a pain because the website kept crashing and it took way longer than I thought to finish. And trying to contact customer service was a nightmare - couldn't reach anyone to help with my issues. Plus, the prices were high, especially for the quality of the product. When my order finally showed up, the delivery was late and I didn't get any updates on what was going on. All in all, I was not happy with my shopping experience at all.

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
2.0

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Doll and Accessories

J

10 reviews

9.5
Overall Rating
Would buy here again
Yes

I bought this doll and its accessories, and I gotta say, they were amazing! The clothes and accessories had so much detail, it blew me away. The doll's hair looked great, and the entire thing was so well made. The books that came with it added a cool backstory, making it a fun and educational toy. I'm super happy with my purchase and would totally suggest it to anyone looking for a top-notch doll.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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School Girl Doll

F

8 reviews

8.0
Overall Rating
Would buy here again
Yes

I went and got this adorable school girl doll here and I totally adore her! She's got the sweetest outfit and her hair is amazing. The storybook that came with her is also really cool, I enjoy reading about her adventures. The store was a blast to go to and I had a lot of fun picking out my doll. The person at the cash was super friendly and helped me with everything I needed. The only downside is that the prices are a bit steep, but I guess it's because the dolls are such high quality. Overall, I had a fantastic time and I'm excited to come back for more dolls!

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
10.0

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About American Girl

American Girl is a brand known for its line of premium dolls and books aimed at children. The company, founded in 1986 by Pleasant Rowland, started with a unique concept of offering dolls representing girls of diverse backgrounds and eras in American history, each with its own storyline portrayed in accompanying books. Over the years, American Girl has expanded its product range to include contemporary dolls, clothing, accessories, movies, and digital content, maintaining its focus on educational and historical value alongside play. Owned by Mattel since 1998, American Girl has become a well-respected name in the toy industry, celebrated for its commitment to inclusivity and empowering young girls through meaningful stories and high-quality products.

🌟 How did American Girl shine for you?

Contact Information

🌐 americangirl.com

Categories American Girl

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Last update: November 29, 2024

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