Aldo - Reviews and experiences

I ordered these super cute black heels online for this fancy event I was going to and they were supposed to come in 3-5 business days. But guess what? Nine days go by and still no sign of my order, so I shoot them a message. All I get back is some automatic email saying it's gonna be another 5 business days before I hear anything. Eleven days after I placed my order, Aldo goes ahead and cancels it. Like, seriously?! They completely messed up my plans for the event, and all they give me is a half-hearted "sorry for the inconvenience." Not cool, totally unacceptable.

I paid in full for my order, eh, including delivery charges, but never received it. I got in touch with the courier company to ask about my package, only to find out that Aldo forgot to pay for the shipping. I've tried reaching out to Aldo several times over the past few weeks, but still no word on my missing order. Their silence and failure to follow through has left me feeling really let down and annoyed, eh.

Terrible customer service, eh! I shelled out extra for next day delivery for a crucial event and I still haven't got my order. They don't even bother to answer my emails. It's just terrible how they treat their customers, eh!