Adorama

Adorama - Reviews and experiences

Average rating
9.0 /10
Based on 36 reviews
Oct 2023-Dec 2025
Star distribution
59x
422x
34x
21x
10

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (36)

Wasn't sure at first

Communication

call first and inspect in person. Would like clearer online notes though

Half good, half meh

Communication

the Nikon lenses I sent in were actually in great shape when they checked them, and that was a small pleasant surprise. Problem was the whole quote dance. They gave me an initial estimate that sounded fair, so I shipped the lenses in, thinking cool, done. Weeks later I get a message offering about half of the first number. Half. After a polite ask for a re-check I waited, and… crickets. Eventually I followed up again and they stuck to the lower amount. That flip-flop and the lack of clear communication annoyed me more than the money, honestly. It felt vague, like the first quote was a hook and then the real value showed up later. The folks I talked to were professional, sure, but their replies had this flat, corporate tone — polite but not really on my side, if that makes sense. I do want to say this: if you’re buying from them, you’ll probably find good equipment and reasonable prices; if you’re selling, be prepared to push for clarity and insist on timelines. My advice: take detailed photos, get confirmation in writing, and be ready for a delay. I won’t send my lenses there again, but I hope whoever bought them gets some great shots — the glass deserved better than the back-and-forth I had.

Camera and lens

Communication

I was really impressed with my time at this store, eh. I ordered a camera and lens on a Saturday night and boom, it showed up by Wednesday. The store kept me in the loop with great communication, and the shipping was free - can't beat that, eh. The camera and lens arrived in mint condition and well-packed. I had my doubts about this store at first, but now I can say without a doubt that they're the real deal, eh. I'll definitely be coming back for more shopping in the future, for sure.

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About Adorama

Adorama is a retail company specializing in photography, video, and audio equipment as well as computers, drones, and home and office electronics. Founded in 1974, it initially started as a small camera shop in New York City. Over the years, Adorama has grown to encompass a significant online presence, offering a wide range of products for amateurs and professionals alike. Besides retailing, Adorama provides a suite of services including photo lab services, equipment rentals, and free educational content in the form of workshops and online tutorials. The company has committed to serving the creative community, offering both the gear and knowledge needed to support photographers, videographers, musicians, and other creatives.

Contact Information

42 West 18th

10011 New York

United States

📧 nancym@adorama.com

☎ 212-741-0052

🌐 adorama.com

Last update: December 2, 2025

Website (Partner link)

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