Adorama reviews

Used their appraisal service a few months ago after shooting a wedding last fall. First thought was "okay, let's see" — then they gave a fair estimate, faster than I expected, and I could swap for newer gear without a fuss. Really handy for our little videography community; surprised how smooth and honest the whole thing felt.

I sent in some old Nikon kit last month and wasn’t expecting much. They walked me through the inspection, kept me updated, and after I picked ACH to my bank they confirmed and deposited the cash in under an hour — which was a pleasant surprise. I used the payout to restock camera batteries for my daily shoots; felt relieved and impressed.

call first and inspect in person. Would like clearer online notes though

the Nikon lenses I sent in were actually in great shape when they checked them, and that was a small pleasant surprise. Problem was the whole quote dance. They gave me an initial estimate that sounded fair, so I shipped the lenses in, thinking cool, done. Weeks later I get a message offering about half of the first number. Half. After a polite ask for a re-check I waited, and… crickets. Eventually I followed up again and they stuck to the lower amount. That flip-flop and the lack of clear communication annoyed me more than the money, honestly. It felt vague, like the first quote was a hook and then the real value showed up later. The folks I talked to were professional, sure, but their replies had this flat, corporate tone — polite but not really on my side, if that makes sense. I do want to say this: if you’re buying from them, you’ll probably find good equipment and reasonable prices; if you’re selling, be prepared to push for clarity and insist on timelines. My advice: take detailed photos, get confirmation in writing, and be ready for a delay. I won’t send my lenses there again, but I hope whoever bought them gets some great shots — the glass deserved better than the back-and-forth I had.

I ordered a Sony FX3 because I need something reliable for run-and-gun video work. What showed up was a used Nikon D5200. It’s weird to describe being grateful and annoyed at the same time, but here we are. The D5200 is small and familiar in the hand. Feels plasticky compared with the FX3 I wanted. The grip was worn, some buttons were shiny from use, and the lens had light scuffs. It worked — kind of — but not the way I planned to use it. I found someone’s memory card inside with a bunch of personal photos and clips. That was the moment the whole thing stopped being just an unpleasant surprise and became a hassle.

I ordered something that was taking forever to arrive, so I decided to cancel it. But they wouldn't let me cancel and just kept giving me a hard time. I had to call numerous times and no one was helping. Finally, this amazing lady Nancy came through and resolved everything for me. She's the best. But seriously, Adorama needs to improve their customer service and treat people better.

As a photographer, I depend on my gear to get that perfect shot. So, when I was in the market for a new camera lens, I decided to check out Adorama. They have a great variety and the prices are pretty competitive. Their ordering system was quick and easy to use, their website helped me find the exact lens I was looking for. In just a few clicks, my order was in and I got a confirmation email with all the info I needed.

I recently bought a set of open box speakers from Adorama, and I gotta say, I was pleasantly surprised by the whole shebang. The speakers were supposed to have damaged packaging, but when they arrived, I couldn't really see much damage beyond the usual stuff from shipping. The speakers worked like a charm, no issues at all. But what really got me was the amazing service from the person who helped me out. They knew their stuff and were super helpful in finding me exactly what I wanted. I'd totally suggest giving Adorama a shot after this great experience.

I just got the DJI Mini4 Pro Fly More Bundle from Adorama and I gotta say, ordering it was super easy. Everything went smoothly, and I even got a free add-on with my purchase, which was a nice surprise. They sent me the shipping info right away, so I could track my order all the way to my door. It arrived within the 3-day timeframe they promised, but the delivery guy missed our place at first. No big deal though, he came back quickly and the package was dropped off safe and sound. Overall, I'm really happy with how everything went, and I'll definitely be shopping at Adorama again in the future.

Wow, got my order super quick from this company again! Can't believe how fast it came, just like my last purchases. Feels good to know there's a company out there that actually cares about getting your stuff to you ASAP. Their customer service is amazing and the prices are fair for the quality you get. Definitely gonna keep coming back for more!

Adorama has always come through for me when it comes to getting camera gear. Their stuff is top quality and their prices are always fair. The people on the phone are amazing to work with, super knowledgeable and friendly. It's like talking to a buddy who knows everything about cameras. I completely trust Adorama for all my photography needs.

My order came in the mail by UPS right on time on the day they said it would be here. Everything was wrapped up real good in bubble wrap and all the used stuff looked and worked how I thought it would. I'm really happy I decided to buy from you guys. Keep up the good work!

I just got a camera from this store and I am super impressed with the service and how quickly it was delivered. I ordered it on Tuesday morning and got it by 10am on Wednesday. The delivery date was even sooner than I expected. Buying used or open box items from this store is the best. I like that they have a grading system for their products and list everything that comes in the box. Unlike other sites that just say something might be missing, Adorama tells you exactly what's included. I definitely recommend this site for all your photography needs.

I gave customer service a call and got connected with Larry. He really helped me choose the best lens for my camera. Larry was so helpful and made sure I understood everything. When the lens showed up, it looked like it was right out of the box and even had the manual with it. I'm really satisfied with my purchase and the great service I got.

So, I ordered this camera online and it was great until I opened the package and noticed that a part was missing. I was like, seriously? But then I called up customer service and they fixed it super fast. In less than 10 minutes, they had a replacement ordered and on the way!

I recently bought a used lens from Adorama and it went pretty smooth. I found the lens I wanted easily and got financing approved quickly. Ordering was simple and I got the lens in a few days. I messed up and ordered the wrong lens, but the customer service team was super helpful in sorting out the return and helping me choose the right one. They were quick and knew what they were talking about, turning a potential bad situation into a good one. I can't wait for the new lens to arrive and will definitely think about ordering from Adorama again down the road.

Adorama has been my favorite place to buy camera gear for a long time now. I just bought a really expensive super-zoom lens from their used section and couldn't believe how much money I saved. The person helping me out was really helpful and even gave me some extra perks that made the whole thing even better. Every time I've shopped at Adorama, it's been a great experience. I'll definitely be coming back as a happy customer.

Ordering online was so easy, like super fast and efficient. The whole process of my order went like butter, and my delivery came super quick. I've been shopping with them for years and every time I'm happy with the service they give. Their customer service team is top-notch, always there to lend a hand.

I was really impressed with my time at this store, eh. I ordered a camera and lens on a Saturday night and boom, it showed up by Wednesday. The store kept me in the loop with great communication, and the shipping was free - can't beat that, eh. The camera and lens arrived in mint condition and well-packed. I had my doubts about this store at first, but now I can say without a doubt that they're the real deal, eh. I'll definitely be coming back for more shopping in the future, for sure.

I ordered this fresh camera lens, eh, and it was really awesome but then I only got one instead of two, eh! But after a week, the second lens arrived and now I'm happy again, eh!