4 Wheel Drive Hardware - Reviews and experiences

That was honestly the worst customer service I've ever experienced. I ordered 2 rims and quickly realized they weren't going to fit properly. I sent an email right away to try and switch my order, but I never heard back. I tried to cancel with no success either. I attempted to reach out to them over 8 times, but never got a single response. It took a whole month for the rims to finally be shipped, and when they did, they wouldn't take them back or even bother to respond to any of my messages or calls. Their customer service is absolutely terrible. I wouldn't recommend buying from them to anyone.

I just got my first Jeep and needed some new stuff for it, eh. So I went online and ordered a bunch of things from the store in Florida, ya know. When I went to pick it up, the people there were so nice and helpful, eh. They answered all my questions and even helped me when I messed up putting stuff on my Jeep, don't ya know. They even called the manufacturer for me to get replacement parts, eh. They checked out my suspension system and gave me honest feedback and options, eh. They were so awesome and went above and beyond for me, don't ya know. Shoutout to the people at the Florida store, eh!

My experience with the company was really great, eh. I was on the hunt for a lift kit for my vehicle and I found exactly what I needed on their website, you know. The ordering process was smooth as can be, and I got regular updates on the status of my order. The customer service team knew their stuff and was super helpful, answering all of my questions right away. The prices were fair, and I felt like I was getting good bang for my buck, eh. The delivery was fast and trouble-free, with the package showing up in perfect shape. All in all, I'm super satisfied with my purchase from this company, eh.

I was so upset with my experience at this store. Just like others have mentioned, they took my money right away but didn't ship my order on time. When I asked about the delay, they said it would go out that day, but it didn't. Dealing with customer service was a nightmare - I was on the phone forever getting transferred and disconnected before reaching someone who couldn't help. I suggest staying away from this store and finding one with better customer service.

Eh, this company is just not cool, ya know? It took forever to get my stuff, eh. I had to call and email like a million times just to talk to someone. Then they tell me my order was delayed 'cause of manufacturing issues. But then they sent it anyway? And surprise, surprise, the part didn't even work on my jeep, eh! Tried calling and emailing again, but no one ever answered me. Ugh, this company is the worst, eh!

I got this warranty, eh, thinking it would have my back, but nope, it conked out after 18 months, eh! I sent 'em 5 emails through their contact page and waited on hold for a friggin' 3 1/2 hours, but didn't hear squat back. Their service, eh, it's like it doesn't even exist, total bummer, ya know?

I recently bought a suspension lift kit and had a bad experience with customer service. After waiting a week with no updates, I called to check on my order. The person I talked to was really rude and unprofessional. They didn't help me at all and spoke to me rudely before hanging up. This kind of behaviour is not okay and doesn't look good on the company. As a customer, I deserve to be treated with respect and professionalism, which I didn't get. I've decided to cancel my order and shop elsewhere.