4 Wheel Drive Hardware - Reviews and experiences

I bought something from this place and it was a total disaster. The product showed up looking like it had been through heck - all sun-damaged and dusty like it had been sitting around forever. When I tried to contact customer service for help, they were nowhere to be seen. They didn't offer any solutions, so I had to handle the return on my own, and it ended up costing me more in restocking fees. What a pain.

I just bought a heavy-duty winch from this company and boy, was I let down by the packaging. The winch showed up in a weak cardboard box with barely any protection, so you can probably guess that it got banged up during shipping. I've tried getting in touch with the company a bunch of times now, but I still haven't gotten a response that satisfies me. They wanted me to send pictures of the damage, but they haven't even sent me a return shipping label. On top of that, I can't seem to get ahold of anyone on the phone to talk about this mess. All in all, this whole ordeal has been nothing but frustrating and disappointing.

Hey there, so I bought this Poison Spyder JK Brawler lite front bumper for my jeep from 4 Wheel Drive Hardware, right? But when it arrived, it didn't look like the one on the website at all. So I tried to return it, and let me tell you, the customer service was not helpful at all. They wouldn't even pay for the shipping to send it back, and they said it was my fault for not understanding the item description. Not cool. This whole situation messed up my Christmas surprise for my husband, and I was left feeling super frustrated and let down. Needless to say, I won't be shopping with them again.