4 Wheel Drive Hardware - Reviews and experiences

So, I bought a lift kit and off-road tires from this store not too long ago. At the beginning, everything looked good, but then a month passed by and I noticed my order was nowhere to be found. I tried emailing them, but got no reply. Finally, when I called, they said my address needed to be verified, which didn't make sense since it was correct. Turns out they didn't even have the items in stock, but still charged me for them. This whole situation really showed me their customer service is awful and they seriously lack communication. It's kind of sad to see a company caring more about advertising than actually looking after their customers.

This company is such a pain to deal with, eh? They advertise stuff as in stock when it's not, and then charge your credit card before telling you they don't actually have it. How is that even allowed? It's like they get a kick out of messing with us and making us stressed for no reason. I don't get how they're still operating with such shady tactics. We shouldn't put up with this kind of sneaky behavior, they need to take responsibility for what they're doing.

I recently bought a light bar cover from this company. But, after I finished ordering and paying, I got a notification saying the item was out of stock. They gave me an estimated delivery date, but that day came and went with no more info. It was really annoying dealing with their lack of transparency and follow-through. Their customer service reps weren't helpful and even argued with me about their sales process. If you need something right away, I wouldn't recommend ordering from them since they don't seem to care much about making customers happy. As a consumer, I was let down by the customer service and the whole experience.

Oh man, this place is brutal! The staff are all over the map, can't get a clear answer from anyone. I've been waiting for my parts for what feels like an eternity, but nothing. Ended up having to call the manufacturer myself to get my order in. Geez!