2Game - Reviews and experiences

I'm disappointed enough that I won't be ordering here again. I did my homework and the site looked fine, so I bought a Minecraft key for Windows for my wife. The checkout promised the key would appear within seconds. That didn't happen — I waited about 12 hours. I opened a support ticket and, for a long stretch, nothing. At first I wasn't even sure if I'd clicked the wrong thing because the listing showed the Windows logo, but the link I got didn't work for that version. Eventually they did point me toward the Windows version, which was fine, but by then my patience was gone. They also suggested they'd offer a discount if I changed my review here, which felt weird and made me trust them less. The product ended up working once sorted, so it's not a total loss. Still, the delivery and customer service need fixing. If you try them, screenshot everything and be ready to ask for a refund rather than wait around.

I had a little problem activating my key, but the customer service team was super quick to help and gave me some really great assistance. Even though I had this small issue, I still think the website is totally trustworthy and I would totally recommend it to others.

The customer service at this company is amazing. I messed up with my purchase, but they really stepped up to fix it super fast. They really care about their customers and have definitely earned my loyalty. Plus, you can't beat their prices. Why bother shopping around when you've got everything you need right here?

I just bought a key from the website but didn't get it right away. I reached out for support and got a response in 15 minutes. They quickly fixed the problem and I got access to the key with no more issues.

The customer support team was so helpful when I needed help with my order. They answered my questions quickly and gave me all the info I needed. I liked that I could pay with a method that's popular here with no extra fees and deadlines that worked for me.

Being from the Philippines, I had a hard time finding a store to activate my steam codes. Luckily, I came across 2Game as the only official site offering this service, so I decided to give it a shot. I was a bit worried at first because after I paid, I couldn't find the "reveal code" anywhere. I had to reach out to customer support to explain the issue, but I was pleasantly surprised when they responded and fixed the problem in just 5 minutes. Hopefully they can fix this bug in the future because their prices are really great! I also liked that they accept payments through GCash/Alipay, which made the whole experience a lot smoother. Thanks, 2Game, for your quick and reliable service.

I've had bad experiences before with sketchy digital marketplaces like G2A and Kinguin, so I was cautious when trying out this new platform. But, I was pleasantly surprised by how authentic and efficient the support staff was. The deals on the website are not only amazing but also legit, which is hard to come by in the digital market world. It's nice to find a platform that truly cares about integrity and making customers happy.<br><br>The dedication to providing real service and value has earned my trust and loyalty. I feel good about making future purchases from this platform, knowing that I'll get a quality product and great service in return.

I got myself a game and had some trouble getting it, but the customer service was really nice and helpful. They fixed it right away and even hooked me up with a discount code for next time. It was the best way to sort out the issue with my order.

I had a bit of a problem when I tried to activate Like A Dragon Ultimate Edition, which I bought on Feb 11 - I got a no key error. It was super frustrating and honestly left me pretty unhappy with the company. It seemed like they were selling a game that wasn't even available yet, which is just not cool. The support team took a really long time to help me out, which made me question whether 2Game is really a legit Official Authorised Digital Retailer. They did give me a gift card as a sorry, but I couldn't get my money back because of how I paid. I really hope they learn from this and do better in the future to avoid these kinds of problems.

I bought this game online and was worried about the key, but the support team helped me out really quickly. Big thanks to them for being so helpful, eh!

I had a great experience with the customer service on the gaming platform. I've bought stuff there many times and it's always been good. One time, I bought the regular version of a game but then wanted to upgrade to the fancy version. The staff helped me out really quickly and got everything sorted out for me. I really like how helpful and supportive the customer service is on that platform.

The customer service at this place is amazing. I asked a question and got a response within 5 minutes. They didn't beat around the bush, just gave me the info I needed. They were fast, got to the point, and solved my issue. I really appreciate the great customer service they gave me.

I ordered a bunch of Sims expansions from 2Game and had to reach out to their customer support about one of the transactions. They got back to me super quickly, within 10 minutes, and made sure everything was sorted out. I was pleasantly surprised by how helpful they were and now I know I'll be coming back to 2Game for more purchases in the future.