RAC van insurance - Reviews and experiences

I had a really good experience with the van insurance company. The guy helping me out was great, he sorted out my issue super quickly and efficiently. As soon as I sent an email, the whole process was easy and I always knew what was going on. Overall, I'm happy with the service they gave me.

So my first time using breakdown cover was with this company, eh, and I gotta say, I was pretty impressed. My car's EML light was acting up, so I called their breakdown number and the person I spoke to was super helpful, filled me in on everything, and didn't rush me at all. Then the mechanic, Kieran, showed up way sooner than I thought he would and he had some awesome advice to calm me down. All in all, it was a really good experience with this company, eh.

My experience with the service provided by the staff at this company was amazing, eh? The guy I talked to, Rahim, was really respectful and knew his stuff. He worked quickly to take care of my car service and I really appreciated that. I feel lucky to have found such a professional and skilled guy who cares about making customers happy. All in all, I'm super happy with the service I got.

I recently had to use the van insurance from this company and I have to say, the service was exceptional. The staff member that helped me out went above and beyond to assist me. They explained everything clearly and made sure I was well taken care of.

I was driving on the highway during the busiest time and my car broke down. Luckily, a roadside assistance provider came to my rescue. My car had a major engine problem, so it had to be towed and I got a ride home. The insurance company even organized a temporary car for me while mine was getting fixed. The service I got was top-notch, and I'm so grateful I have them. You never truly appreciate them until you're in a jam.

I gotta say, I had a great experience when my car broke down and I needed a hand from their team. The mechanic figured out it was the thermostat real quick, and I got an appointment set up in no time. The mechanic who showed up to fix my car was awesome - super patient, polite, and professional. I was really blown away by the top-notch service from this company.

I can't believe how quickly the patrol person fixed our sunroof and gave us some good advice for any future problems. He was so nice, friendly, and really knew what he was doing. It was great service all around!

So, I had to deal with some annoying phone calls about taking my car to a random garage, which was a big no for me since I've been a loyal customer for years and never had any issues before! But after a little chat, they finally sent out a petrol guy. He was super nice, called before arriving, fixed my problem quickly, and was just all around awesome! So in the end, it was all good! 👍

I had a bit of a breakdown with my old car, but luckily Dan, the mechanic, was there to help me out. He figured out the problem right away and got it fixed so I could get back on the road. I really appreciate his skills and how nice he was, and I think the RAC is lucky to have someone like him on their team.

The service I got when I bought van insurance was really great. The person who helped me knew their stuff, was friendly, and made me feel comfortable. Whenever I had questions or worries, they were patient and made sure I understood everything. I really liked how they broke down all the policy details so I knew what I was getting. All in all, I was really happy with the service I got.

I had no idea waiting for a tow truck could actually be okay. The guy who helped me out on the phone was super nice and knew a lot about cars. He took the time to explain what was wrong with my car and laid out all the choices I had in a way I could totally get. I was really impressed with how well I was taken care of while waiting for help.

I had a problem with my van's engine recently and the patrolman really helped me out. He not only got the engine running quickly, but he also did some tests to figure out what was wrong. He explained everything to me patiently so I knew what was going on and what needed to be fixed. I really valued his hard work and how professional he was.

The roadside assistance folks showed up real fast and they were super helpful, polite, and professional. They checked out my car real quick and explained the problem to me in a way that was easy to understand. I was really impressed with how much they knew about cars. And on top of that, they stayed with my car until the towing team got there, making sure I was okay. All in all, I was really happy with the service they gave me. All good, eh!

So, this fella Bob showed up at my place to sort out the issues with my van insurance. He was really on the ball, like seriously man. He kept at it until he figured out what was causing the problem - he was determined not to be stumped. Turns out, there was a corroded wire under the hood. No wonder my van wasn't running smoothly! But hey, I knew it wasn't the battery since I had just replaced it recently. Thanks a bunch, Bob!

My experience with this van insurance provider was amazing! One time, we were on our way to a wedding in Shropshire when our van broke down because of an engine problem. The groom accidentally dropped his oil cap inside the engine, causing a big delay in our trip. Luckily, the service provider showed up within 20 minutes and fixed the issue quickly. Thanks to them, we were able to get back on the road and make it to the wedding on time. I was really impressed by their fast and effective service - they totally saved the day for us!

I just had to use my breakdown cover for the first time and I was really impressed with the service I received. Even though it was a long weekend, Duncan, the representative, did everything he could to make sure I was taken care of and brought back home quickly. He was really nice, professional, and super helpful the whole time. The recovery was done by ALS Recovery in Carlisle, and Brad was the one who helped me out. His friendly and calm attitude made the ride back home a lot better. I am so thankful for the amazing service I got from everyone involved.

My car broke down on a Sunday evening, and I was freaking out. I called for emergency roadside assistance, and they were so quick to respond. The technician showed up within the hour, figured out that my starter motor was shot, and got my car running again. He even followed me to the nearest garage to leave my car for repairs the next day. The RAC Officer was super nice and helpful the whole time. I was really impressed with how fast and good the service was. I would definitely recommend them!

I had a problem with the battery in my new car because it got wet for a long time. I called the RAC for help and was happy when Neil, the technician, showed up quickly. He figured out the problem fast and gave me a detailed report for the garage. Neil was nice and really helpful the whole time, which made a tough situation easier to deal with. I'm very grateful for the great service from the RAC technician and would definitely suggest their services to anyone who needs help.