
Maple - Reviews and experiences
Jan 2023-Dec 2025
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Reviews (25)
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Consultation services
Consultation services
ServiceDuring these tough times, Maple has been a real life-saver for me. With the healthcare system being so overwhelmed, being able to talk to a professional for advice and help has been priceless. The Maple team has always responded quickly and with care, showing true professionalism. It's hard to show compassion over the phone or online, but Maple does it effortlessly. I've had five consultations with Maple and each one has been positive and comforting.
Prescription refill
Prescription refill
ServiceI've only been to this place twice because my doctor had to close her office. But once you get all your information in, it's pretty easy to order my medications. The doctors and nurse practitioners here are really nice and helpful!
Prescription for pain
Prescription for pain
ServiceI got a new prescription from my doctor that was bothering me, so I tried contacting the office a bunch of times with no luck. I was feeling frustrated and in pain, so I thought I'd give Maple a shot for a prescription. And guess what? In just an hour, I got the medication I needed without having to hit up the emergency room and wait around.
Prescription service for my son
Prescription service for my son
ServiceThis service is amazing, it's been a real life-saver! Our healthcare system is so busy, so being able to get a prescription quickly is a game-changer. I usually don't write reviews, but I had to give credit where it's due. It's like finding a hidden gem in the chaos of our healthcare system. I signed up my son and got the prescription we needed in no time. Without this, I'd be stuck at the emergency room for hours, especially on weekends when walk-ins are closed. I was desperate to try this service, but now I'll be using it regularly. Big shoutout to the team behind this amazing service!
Quick and professional service
Quick and professional service
ServiceMy experience with the service was fantastic. I had been waiting for hours at my local hospital to see a doctor, but when I decided to try this online service, I was able to speak with a doctor within an hour. The doctor was attentive and understanding, and sent my prescriptions directly to my local pharmacy. It was a quick and efficient process that saved me a lot of time and frustration.
Virtual Health Appointment
Virtual Health Appointment
ServiceMy virtual health appointment was amazing! NP Caroline was so knowledgeable and made me feel comfortable the whole time. I'm really thankful for this virtual option, especially since I don't have a family doctor. Thank you, NP Caroline, for the great care!
Quick eye infection care
Quick eye infection care
ServiceI needed some help with my eye infection, eh, so I didn't have to go to the ER and wait forever, you know? The free visit on Maple was super quick and easy, eh. I could even send my prescription to my pharmacy all by myself, which was pretty cool. And hey, I get 2 free visits a year, which is awesome since it takes forever to see my regular doctor. Amazing service all around!
Remote medical consultations
Remote medical consultations
ServiceLast year, my family doctor retired and it made me really worried because of all my mobility and health issues. But thanks to the Maple App, I was able to have really great consultations with doctors who were so kind, understanding, and quick to help. I hardly had to wait at all and I am super happy with the service I got.
Telemedicine appointment for husband's medical consultation
Telemedicine appointment for husband's medical consultation
ServiceThe telemedicine appointment was so helpful and easy. It saved us from waiting forever in the emergency room. The doctor we spoke to, even though it was online, explained everything clearly and gave a good assessment of my husband's condition. He gave us a prescription and talked about other options in case the first one didn't help. We're really thankful for this service.
Account setup and consultation
Account setup and consultation
ServiceI had a great experience with Maple! As soon as I signed up, a specialist got in touch with me right away, grasping my situation without me having to go into too much detail. This quick and easy communication meant I didn't have to do a video or phone call, which made everything so smooth. I'm grateful for the expert help I received during the consultation.
Telemedicine consult for rural and doctor-less customers
Telemedicine consult for rural and doctor-less customers
ServiceMaple's telemedicine service is fantastic for folks in remote areas or without a family doc. It's so handy being able to talk to a doctor right away when you call. The doctors really know their stuff and give top-notch care, making everything super easy and fast. I definitely suggest using this service if you need medical help.
Telehealth appointment convenience
Telehealth appointment convenience
ServiceLiving in a remote area makes it tough to reach healthcare services, but with Maple Health, I can easily book a telehealth appointment and chat with a doctor immediately. The doctors are super smart and friendly, and they always get my prescriptions sent over to my local pharmacy quickly. Maple Health is now my main spot for medical care.
Quick and efficient medical consultation and prescription order
Quick and efficient medical consultation and prescription order
ServiceI gotta say, I was super impressed with how fast and helpful the medical professional was at getting back to me. They walked me through all my prescription stuff and got my order in quick. The whole thing, from beginning to end, only took 20 minutes, way faster than any other time I've had to wait. I was even able to start my treatment later that day once the pharmacy got everything sorted out. It was a super efficient process that saved me from sitting around in a packed waiting room, and all of this happened on a Sunday morning, of all times!
Efficient and convenient healthcare
Efficient and convenient healthcare
ServiceI had to see a doctor real quick while on a trip because my daughter caught strep from her sister. Thankfully, Maple helped me skip the long clinic wait and get the medication within hours. It was super efficient and totally worth it for people who don't have time to waste.
Walk-in virtual doctor's appointment
Walk-in virtual doctor's appointment
ServiceI've used the virtual doctor's appointment service twice now and I gotta say, it was really great. I was pleasantly surprised to see the same doctor both times, which was super convenient. The doctor was really nice and friendly, and they took care of my issue quickly. I liked that I could choose my own pharmacy afterwards, making everything even easier. The prescription was sent to the pharmacy without any problems both times. Even though I have a family doctor, I'll keep using this service for minor walk-in type issues when I need to.
Antibiotic purchase
Antibiotic purchase
ServiceI was feeling sick and needed an antibiotic, so I went to see the doctor at this clinic. He was really good at figuring out what I needed and asked me lots of questions to make sure. It was actually helpful because he knew what he was doing. He sent my prescription to the pharmacy I prefer so quickly. The whole process was so efficient and the doctor was really professional!
About Maple
Yes, Maple is a Canadian telemedicine company that connects patients with healthcare providers through an online platform, allowing for consultations, diagnoses, and prescriptions without the need for in-person visits. Founded in 2015, its mission is to make healthcare more accessible and convenient for Canadians, leveraging technology to offer medical services ranging from general health concerns to specialized consultations. Maple represents a shift towards digital healthcare solutions in response to evolving patient needs and advancements in technology.
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Last update: December 3, 2025
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