Auras Insurance - Reviews and experiences

some weird characters in the message and a third‑party footer, plus the docs didn't read like a normal insurance package. I cancelled the same day and followed the refund steps they gave, only to be told it could take 15–45 days. That's a long time for an immediate cancellation, so I disputed the charge with my bank. Heads up: double‑check the company name before you buy.

I grabbed a little phone insurance from them since I’m always dropping my phone during my commute. Buying was quick, no fuss. Cancelling? Total pain — they refuse to let you cancel online and make you mail a handwritten paper form. It felt absurd and I had to send four emails begging for the form before they even replied. That alone made me pretty wary; if they’re that awkward about a cancellation, I don’t trust them with a real claim. I never used the coverage so I can’t say how they handle payouts, but honestly I’m annoyed and I wouldn’t sign up again.