
UncommonGoods - Reviews and experiences
Nov 2023-May 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
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Customer Service Assistance
Customer Service Assistance
App & PortalI had a problem with the chatbot on the website when I was trying to change the time of a class. The link to reschedule wasn't working properly. I tried talking to a customer service rep through the chatbot, but it kept giving me the same answer about fixing Zoom issues for a class that was already happening. No matter what I said, it just kept saying sorry and giving me the wrong information. It was really annoying and didn't help at all.
About UncommonGoods
UncommonGoods is an American online and catalog retailer that specializes in unique and creative gifts, including handmade, recycled, and organic products not typically available in traditional retail environments. Founded in 1999 by Dave Bolotsky in Brooklyn, New York, the company aims to offer a platform for artists and designers to sell their goods while emphasizing sustainability and socially responsible business practices. UncommonGoods offers a wide range of products, including jewelry, home décor, and personalized items, catering to consumers looking for distinctive, one-of-a-kind gifts. The company is also noted for its commitment to minimizing its environmental impact and supporting its employees and the artisan community.
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Last update: November 29, 2024
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