MasterClass

MasterClass - Reviews and experiences

Average rating
5.8 /10
Based on 20 reviews
Oct 2023-Mar 2024
Star distribution
51x
43x
35x
28x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

My attempt to sign up

App & Portal

I tried to sign up for classes, but my card wouldn't go through. I was so frustrated and I even tried reaching out, but no one got back to me. It feels like they don't care about me at all. It's like trying to grab a piece of candy, but it's always just out of reach!

Two-year subscription

App & Portal

I accidentally ended up keeping my MasterClass subscription for two whole years because cancelling it was a total nightmare. I originally signed up just to watch one specific talk, but when it came time to cancel, it felt like mission impossible. The app and website didn't make it easy at all, and the customer service folks weren't much help either. Even when they gave me a link to try, it was a no-go, and I was out of luck for a refund since I missed the 30-day window. After what felt like forever, I finally got them to cancel my subscription. They even tried tempting me with a 50% discount, but by then I had already lost out on $400 that I could have saved.

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About MasterClass

MasterClass is an American online education platform launched in 2015 by entrepreneur David Rogier and inventor Aaron Rasmussen. It offers pre-recorded video courses taught by experts in various fields—ranging from writing, acting, and music to science and business. The company distinguishes itself by featuring celebrity instructors who are leaders in their respective industries, such as Gordon Ramsay for cooking classes and Martin Scorsese for filmmaking. The courses are available through an annual subscription, providing members with access to an extensive library of content across a wide array of subjects. MasterClass's high-quality production values and its focus on bringing renowned figures to teach their craft have contributed to its popularity and growth as an educational platform.

Contact Information

4th Street 660

94107 San Francisco

United States

📧 support@masterclass.com

🌐 masterclass.com

Categories MasterClass

Last update: November 29, 2024

Website (Partner link)

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