Gymboree - Reviews and experiences

I ordered a Bunny dress for my granddaughter on March 21st, expecting it to arrive by March 27th. Easter was coming up and I couldn't wait to see her in that adorable dress. But the delivery date kept getting pushed back, leaving me in the dark. The tracking info finally said it would arrive on April 4th, what a disaster! And to top it off, I kept getting emails from the company telling me to order the dress for Easter, like I hadn't already done it.

As someone who's been shopping with them for a while now, I gotta say, I was really let down by the customer service I got on my last order. I paid extra for express shipping, but my package didn't show up when it was supposed to. The whole shipping process was a mess and I didn't get any updates on what was going on. When I tried to talk to customer service about it, they weren't much help and just made excuses. They told me I'd only get a refund for the express shipping if my package was super late, which seemed totally unfair to me. It felt like I was getting punished for their mess-up. Overall, it was a really frustrating experience and I'm not planning on shopping with them again.