Gymboree - Reviews and experiences

The service at this store was just terrible, eh? I had to wait for over a month for my order to even ship, and when it finally arrived, they sent me the wrong items. The lack of communication and customer service was totally unacceptable. I definitely won't be shopping at this store again, that's for sure.

So, I gotta tell you about this thing that happened to me when I ordered online from Gymboree. At first, I was happy about the good deals they had, so I chose the store pick-up option for convenience. But get this, turns out the store I picked had closed down for good. I contacted their sister store, Children's Place, and gave them my order number. They said my package was lost and promised me a refund. But guess what? Haven't seen a refund or even an email about cancelling the order. This has put me in a tough spot because I got summer stuff and swimsuits for a family trip, and now we're stuck without clothes or the cash to buy new ones. Overall, my experience with Gymboree has been super disappointing and irritating.

I had a really bad experience with this one store recently. I ordered something special for my daughter, but the package got lost while it was being shipped. I contacted customer service after waiting for 10 days, but they told me I had to wait the full 14 days before they could do anything. By the time they finally agreed to send a replacement, the item my daughter wanted was all sold out in her size. And now, it looks like the replacement order is lost too! It's been so frustrating and disappointing dealing with all of this. I've decided I won't be shopping from this store anymore, and I'll avoid any businesses that use USPS to deliver packages in the future.

I ordered four PJ sets for my twins from this company, with the expectation that they would arrive by December 13th. However, I got an update saying that the delivery was delayed until maybe December 22nd, just a few days before Christmas when I didn't need them anymore. The delivery service, OnTrac, said they didn't even have the package. When I asked the company to send out new sets with me paying for rush shipping, they said no. This whole thing was really annoying and let me down. I'm going to make sure I tell others about this company on all my social media accounts.

This has to be the worst customer service and online ordering experience I've ever had, eh. I made a $200 order and somehow they shipped it to an address I haven't lived at in 8 years, can you believe it? I tried to let them know right away, but instead of fixing it and sending it to the right address, they told me to contact UPS. To make a long story short, my order ended up at someone else's place and now I can't even get a response from them. I definitely don't recommend ordering from these guys, eh.

My recent online order never showed up, even though I got a confirmation email and tracking number. I called the delivery company, but they just told me to talk to the store's customer service. When I did, they said there was nothing they could do and that I'd have to ask my bank for a refund. It was really annoying and a letdown, because I was excited to get my stuff.